Broadband Affordability Resources

In their 2021 State of the State addresses, at least 40 Governors highlighted the importance of broadband infrastructure and the interconnections with remote learning and telemedicine. These are critical to closing equity gaps and responding to the COVID-19 pandemic and associated economic crisis. Expanding the physical infrastructure of the internet is only part of the challenge of extending access and connectivity to broadband services across the country. The affordability of sufficient internet service remains a significant barrier to increasing adoption and closing the digital divide in both urban and rural communities. For Governors seeking to expand the affordability of broadband services, the following types of strategies have emerged among the leading best practices:

• Providing direct customer assistance,
• Incentivizing affordable rates through grant programs,
• Expanding service options, and
• Investing in infrastructure and community anchor institutions.