An Exploration of the Digital Divide | Long Beach, California

This case study analyzes the housing-related financial strain felt by Long Beach residents and explores the intersection of housing and internet access in Long Beach. The qualitative data for this case study was gathered through one-onone interviews with public officials, local social service professionals, a review of city budgets from 2014-2020, and a review of press coverage and studies that focus on housing and internet adoption in Long Beach. Based on this research, the following recommendations could improve connectivity for residents. 

• The City of Long Beach should provide COVID-safe spaces and facilities that provide internet access to families, allowing them to check email, research, and apply for new housing and COVID-safe employment opportunities.
• The Long Beach Public Library system should collaborate with the Long Beach Housing Authority to provide information regarding affordable and subsidized housing opportunities through a text messaging interface.
• City of Long Beach expand on free hotspot and tablet distribution programs, directing lowincome residents to the Lifeline program while expanding the availability of WiFi-connected device rentals through federal E-Rate funding.