The FCC will now take your net neutrality complaints

The Federal Communications Commission's network neutrality rules took effect June 12, and you can file complaints against your Internet service provider (or mobile data provider) on the FCC's website. The submission form already allowed consumers to file complaints about availability, interference, billing, equipment, privacy, and speed. The form has been updated to include "Open Internet/Net Neutrality" issues:

• The complaint process is the same whether you're raising a stink about an equipment or speed problem or net neutrality. You'll get a tracking number and will be able to check the status of the complaint online. An FCC consumer representative will review your complaint and may contact you to gather more information. If the complaint is "actionable or constitute[s] a rule violation," the FCC sends the complaint to your Internet service provider, which must respond in writing within 30 days and copy you on the response.

• The core net neutrality rules prohibit blocking or throttling of lawful content, or "paid prioritization," in which online content providers pay for faster access to consumers. Other rules aren't as specific. There is no ban on data caps, but providers are not allowed to use caps to harm consumers or competitors. Technically, the FCC said it would address concerns about data allowances and usage-based pricing plans "under the no-unreasonable interference/disadvantage [standard] on a case-by-case basis."