Ars Technica

ISPs say their “excellent customer service” is why users don’t switch providers

Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government shouldn't consider any new regulations to mandate improvements. They also claim ISPs face so much competition that market forces require providers to treat their customers well or lose them to competitors.

Supreme Court wants US input on whether ISPs should be liable for users’ piracy

The Supreme Court signaled it may take up a case that could determine whether Internet service providers must terminate users who are accused of copyright infringement. In an order, the court invited the Department of Justice's solicitor general to file a brief "expressing the views of the United States." In Sony Music Entertainment v.

A year after ditching waitlist, Starlink says it is “sold out” in parts of US

The Starlink waitlist is back in certain parts of the US, including several large cities on the West Coast and in Texas. The Starlink availability map says the service is sold out in and around Seattle and Spokane, Washington; Portland, Oregon; San Diego; Sacramento, California; and Austin, Texas. Neighboring cities and towns are included in the sold-out zones.

Trump’s likely FCC chair wrote Project 2025 chapter on how he’d run the agency

The Republican who is likely to lead the Federal Communications Commission under President-elect Donald Trump detailed how he would run the agency when he wrote a chapter for the conservative Heritage Foundation's Project 2025. Federal Communications Commissioner Brendan Carr, a longtime opponent of net neutrality rules and other broadband regulations, has also made his views clear numerous times when opposing rulemakings initiated by the current Democratic majority.

Trump plans to dismantle Biden AI safeguards after victory

Early on November 6, Donald Trump became the presumptive winner of the 2024 US presidential election, setting the stage for dramatic changes to federal artificial intelligence policy when he takes office early next year.