Fostering digital inclusion in smart cities

Can the “smart” and the “inclusive” come together in a way to make our cities better places to live for everyone? An answer in the affirmative is possible, but not inevitable.

For this to happen, stakeholders—mayors, businesspeople, and community leaders—must have an appreciation of three things:

1. The smart city and the inclusive city are very different
2. One (inclusiveness) does not follow necessarily from the other (a smart city).
3. Action is necessary to bridge the gap between a smart and an inclusive