The Future of Broadband Maps

An AI expert suggested that AI could be used to produce better broadband maps. I had to chuckle at that idea. The primary reason for my amusement is that Federal Communications Commission maps are created from self-reported broadband coverage and speeds by the many internet service providers (ISP) in the country. ISPs have a variety of motivations for how and why they report data to the FCC. Some ISPs try to report accurate speeds and coverage. People may be surprised by this, but some of the biggest companies, like CenturyLink and Frontier, seem to have gotten better at reporting DSL speeds – in some markets, you can find DSL capability being reported at a dozen different speeds to reflect that DSL speeds vary by the distance from the central office. Other ISPs take the exact opposite approach and report marketing speeds that are far in excess of the capability of the technology being deployed. It’s not hard to find wireless internet service providers (WISP) claiming 100 Mbps to 300 Mbps download capability when they are delivering speeds in the 10 Mbps to 30 Mbps range. Some ISPs have already been accused of over-reporting speeds to try to block grant money from overbuilding them. The only way that AI could be used to improve the maps is if the FCC gets serious about mapping and changes some rules, and enforces others. The FCC would have to eliminate the ability of ISPs to claim marketing speeds, which provides easy cover for overstating capabilities. The FCC would also have to get serious about enforcing coverage to meet the 10-day installation rule. If those two changes were made and enforced, the FCC might be able to use AI to improve the maps. AI could match claimed ISP coverage to speed test data and also reference and compare coverage to complaints and challenges from consumers. I don’t see the FCC ever being willing to get that aggressive with ISPs – because this process would be extremely contentious.