Kicked Off Healthcare.Gov? Try Now, Obama Administration Says

The Obama Administration issued guidance for people who were kicked off HealthCare.gov during its first two rocky months or who steered clear of the ailing website entirely. For people who began the enrollment process on the Obama administration’s troubled online health insurance marketplace but got stuck by a website error, the Health and Human Services Department guidance recommends removing the existing application and starting over. For those who believe they completed the enrollment process but aren’t sure because the website was glitchy, the agency suggests calling the insurance company to confirm or, if the purchaser can’t figure out how to reach the insurance company, calling HealthCare.gov’s 800-number.