The Perfect Internet Plan Doesn't Exist, Or Does It?

What is the perfect home-internet plan? A new survey from HighSpeedInternet.com figured it out based on the opinions of 1,002 US adults who have made at least one internet-plan switch in the past three years. Most customers covet a fiber-to-the-home connection running a minimum of 650 megabits per second, costing about $50 a month, preferable a little less. Why is that the sweet spot? Because the plans most people have now are far too expensive. The pandemic, of course, played a part. A third of the respondents want faster and cheaper connections, probably because they're working from home. The other key takeaway: Plans are utterly baffling to the average consumer. More than half of survey respondents think they've been taken advantage of by an ISP. Imagine any other business where that would be tolerated; it's the very definition of monopoly privilege.