PC Magazine

When you own a website or online business and rely on it being available to customers 24/7, even the shortest amount of downtime can be bad for business. That's extra true for Big Tech companies with huge amounts of customers. For them, just a single minute without internet service can mean millions of dollars lost. Amazon’s massive revenue would make it the biggest loser in an outage scenario no matter how long it might last. That’s the price of massive success, as the only place to go is (typically) down.

Rather than focusing exclusively on speed, we've expanded our ranking methodology and data sources to include a broader range of qualitative measurements, including the internet service providers' (ISPs) coverage area, prices, and customer satisfaction ratings. By combining all these data points, we're able to objectively pinpoint the Best ISPs in the US—not just the fastest ones. And we've broken down the winners into three separate categories: the Best Major ISPs, the Best All-Around ISPs, and the Best ISPs by Region of the US.

Our broadband internet connection at home must be as rock-solid and dependable as any other utility.

Every few years, BroadbandNow dives into the cost of internet plans across 2,000 US-based internet service providers (ISP) and how they compare to the median incomes of households across all 50 states plus the District of Columbia. BroadbandNow is again checking who in America has broadband—defined as a connection with a minimum of 25Mbps for downloads and 3Mbps for uploads—and how many can get it for less than $50 per month. The answer is still: not everyone.

SpaceX quietly revealed the plan to cap residential Starlink service by publishing a “Fair Use Policy” for the popular satellite internet service. The document says residential Starlink subscribers in the US will receive 1TB worth of “Priority Access” per month.

SpaceX sent the message to the Federal Communications Commission after Globalstar—which is powering the iPhone 14’s satellite connectivity—urged the FCC to reject SpaceX's request for access to the 1.6/2.4GHz spectrum, which it also uses for its own satellite services. SpaceX plans on using the radio bands to power a mobile version of its Starlink satellite internet service capable of beaming data to cellular dead zones.

SpaceX is aiming to expand its satellite internet service Starlink to school buses in the US. The company mentioned the effort in a September 20 filing with the Federal Communications Commission.