Readers' Choice 2023: The Top ISPs in North America

Our broadband internet connection at home must be as rock-solid and dependable as any other utility. So many devices depend on this connection: computers, phones, tablets, smart speakers, TVs, security systems, gaming consoles, smart home devices, and more. That’s why we asked readers to rate their satisfaction with their home internet service providers. Four of our Readers’ Choice Award winners for broadband home internet also won in 2022: Astound Broadband, AT&T Fiber, Starlink, and Verizon 5G Home Internet continue to receive some of the best satisfaction ratings from our respondents. But this year’s standout is a local provider: NextLight serves the approximately 100,000 people in the town of Longmont, Colorado. It's a municipal broadband service, meaning that it is owned by the town. This fiber-based broadband service receives the highest satisfaction scores on every question that we asked. NextLight's near-perfect scores, including an astronomic 9.9 for overall satisfaction, are unprecedented in the history of PCMag's surveys of broadband providers.