Q&A with Delaware CIO James Collins on Digital Inclusion

A Q&A with National Association of State Chief Information Officers (NASCIO) President and Delaware CIO James Collins.

When asked about the concept of broadband adoption versus broadband coverage, Collins said, "I’ve thought about it from this perspective: There are two issues with broadband. One is access. There’s people who live in areas where they just don’t have access, so they’re going to public places to get access. The second issue, from our vantage point, is affordability. Some people just can’t afford it. So we’ve tried to approach broadband to address both of those points. In addition to providing coverage, competition can help control costs. We’ve also required providers to have low-income plans."