In 2021, the national average internet speeds in the US rose to 99.3 Mbps following the pandemic, more than doubling the previous 2020 national average of 42.86 Mbps. Beyond faster speeds, people needed more mobile options to stay connected, and more people looked to get fiber internet after feeling frustrated with their cable or DSL connections. In this report, HighSpeedInternet covers the fastest and slowest internet speeds across the nation’s states and biggest metros, how people have stayed connected while on the move or working remotely, and which of the best internet providers have kept their customers happy throughout the pandemic. If 2022 is anything like this year, we’ll see an increase in overall average download speeds along with more access to faster service types (more fiber, please!). We could also expect to see more internet expansion and upgrades in mobility and 5G hotspot use. We hope that internet customer satisfaction scores will improve as the increased demand from the pandemic stabilizes. We’d love to see internet providers rise to the demand to deliver faster internet speeds to even more people.
