States Save Money with Online Services

A University of Utah study suggests state governments can achieve significant budget cuts by shifting many of their in-person services to the Web. Utah has saved more than $61 million during the past five years by moving state transactions online and contracting some Web services out to third-party vendors, the report said. The state offers online options for more than 1,000 services such as renewing car registrations, ordering birth certificates and filing income taxes. That reflects a growing trend among state governments, which have found shifting services online can save time for both citizens and employees.