Telemarketing Defendants Charged by FTC in Tech Support Scheme Will Pay $10 Million for Consumer Redress

The defendants who operated a Florida-based tech support scheme that the Federal Trade Commission and State of Florida charged deceived thousands of consumers, will pay $10 million for consumer redress to settle the action. According to the complaint, defendant Inbound Call Experts, doing business as Advanced Tech Support along with other defendants, used high-pressure sales pitches to telemarket tech support products and services falsely claiming to find viruses and malware on consumers’ computers. The stipulated final court order prohibits the defendants from misrepresenting that they have identified performance or security issues on consumers’ computers and from making any other misrepresentations while selling a product or service.