Top DTV Call Category Is Reception Issues

Over 25 percent of the digital television-related calls handled by the Federal Communications Commission on Feb 17 were from viewers who were having reception or technical problems (problems receiving any channels, antenna problems, or weak or intermittent signals). Calls were down slightly Wednesday to 25,320, but reception and/or technical issues accounted for almost a third of the calls (32.5%). Coming in second were calls about problems with converter boxes (coupon had not arrived, had not been requested or the store was out of converter boxes), representing 21.8% of all calls on Tuesday, 20.1% of the Wednesday calls. Only 4.5% of the calls on Tuesday, the day when 421 stations pulled the plug on analog, were from people who were not aware of the transition. That number was down to 2.2% on Wednesday.