An update on Verizon’s Emergency Broadband Benefit program

Verizon strongly supports the Federal Communications Commission’s Emergency Broadband Benefit program, and we believe in giving our customers a wide range of choices to best fit their needs. To get our program up and running quickly, Verizon made all current Fios Mix & Match plans eligible for participants in the EBB. We believe our current in market Fios Mix & Match plans, which over one million customers enjoy today, offer the most choice at the best value. These plans include no extra fees and the ability to pay only for what’s needed. However, we heard from some customers that they prefer to stay on the legacy plans they have. Moving forward, we will offer customers on legacy Fios plans (no longer in market today) the ability to enroll in EBB. We are not asking customers to upgrade their plan in order to take advantage of the EBB benefits. Our goal is to help eligible customers find the plan that best meets their needs.