Using Personal Devices For Work Creates A Digital Dilemma For Feds

Mobility is, well, on the move. Smartphones and tablets are defining not just how people play but increasingly how they work. In January 2013, Telework Exchange (now Mobile Work Exchange) surveyed 314 federal employees to determine how the use of mobile devices affects their work. Many respondents cited increased productivity, collaboration and customer service. The report also revealed 55 percent of employees who use laptops, tablets and smartphones bring their own devices to work.