Verizon denies allegations that it’s degrading mobile data service for Hurricane Florence victims

In a post on reddit, a person identifying themselves as a Verizon customer in North Carolina complained about a lack of mobile data service, writing,

We traveled into a bigger town and called Verizon to check and see if there was a data outage and when we could expect it to be restored. Only, I was told that my unlimited plan was deprioritized for being to low tier of a plan. But if I upgraded to a higher plan my service would be restored.

Contacted by the Washington Post, Verizon spokesperson Richard Young said,

The most likely scenario is that the customer, who can’t connect to the Internet, is in an area that has lost cell service.

Young says Verizon has reached out to the reddit user who posted the claim, but has not received a response.