When dialing 9-1-1 doesn’t work and how Kari’s Law helps fix it

Soon after his daughter's funeral, Hank Hunt began reaching out to dozens of resources to make sure his tragedy never happens to anyone else. His mission: to ensure 9-1-1 could be dialed directly from any landline phone from any public building in the US. He names it “Kari’s Law.”

A few state legislatures have passed Kari’s Law and Congress is considering nationwide action. But Verizon didn’t wait for a government mandate. Verizon began updating the network we use in our landline territory to serve multi-line customers and allow for direct dialing of 9-1-1, becoming the industry leader in making the goal of Kari’s Law a reality. The project is 97% complete and by summer’s end it will be at 99% with the final changes scheduled to be finished before the end of 2017.