Wisconsin PSC Asks Wisconsin Households to Share Internet Experience to Improve Broadband Access and Affordability

The Public Service Commission of Wisconsin (PSC) is calling on Wisconsin households to share their internet experience to help direct recently announced broadband funding. On June 26, 2023, the National Telecommunications and Information Administration (NTIA) announced that Wisconsin will receive more than $1 billion under the Broadband Equity, Access & Deployment (BEAD) Program to connect every unserved home and business in the state to broadband internet. In an effort to inform the state's internet planning efforts, the PSC is encouraging all Wisconsin households to take the Wisconsin Internet Self-Report (WISER) survey by July 14, 2023. WISER is a survey with a speed test that is designed to capture customers’ experience with internet service. The data collected from WISER will help the PSC’s Wisconsin Broadband Office (WBO) understand a variety of broadband needs, and support internet adoption for Wisconsin residents by identifying areas where internet is not available, too expensive, underperforming, or too complex to subscribe. The survey is confidential and only takes minutes to complete.