Verizon Again Tweaks Plans in Response to COVID-19 Crisis

For those residential and small business wireless customers whose economic circumstances have been impacted due to the coronavirus, Verizon is waiving overage charges in addition to our Keep Americans Connected pledge to not terminate service and waive late fees. We’re also offering new internet options for low-income households and adding 15GB of 4G LTE data to consumer and small business plans automatically. Verizon announced plans for a discount program on Fios broadband plans for qualified new low-income customers and two months waived service charges for current Verizon customers that are part of the Lifeline discount program. To help existing Lifeline customers, Verizon will waive the next two billing cycles of Lifeline-qualified home service charges across both home broadband and home voice. To be eligible, you must have a Lifeline discount on a broadband or home voice line of service as of March 20, 2020.

In addition, on April 3, Verizon is making a new broadband discount program available to new Fios Internet customers who qualify through the Lifeline program. Customers may select any Verizon Fios speed in the Mix & Match plans and receive a $20 discount per month. That means new customers can get Fios Home Internet 200/200Mbps service for just $19.99/mo, with Disney+ for one year and the first two months of their router rental charge waived. Customers will also qualify for any additional promotions available for new Fios Home Internet subscribers. As part of this new program, eligible new customers can receive:

• $20 off any Fios Home Internet Mix & Match plan, as reflected below with discounts applied:
  • 200/200 Mbps for $19.99/mo
  • 400/400 Mbps for $39.99/mo
  • Gigabit Connection for $59.99/mo (includes Fios router)
• Router rental charge waived for 60 days as part of the Verizon COVID-19 response (customers may also choose to buy or bring their own router).
• One year of Disney+ on us.
• Any additional in-market offers for new Fios customers at time of purchase, including gift cards, content or equipment.
• Mobile + Home Rewards benefits: customers with Verizon postpaid mobile service can enroll through Verizon Up for additional benefits and discounts.

From March 25 through April 30, wireless consumer and small business customers will see an additional 15GB of data added to their plan for no additional charge. New consumer and business customers can also take advantage of this additional data.