T-Mobile 2022 Q2 Results

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T-Mobile US posted a steep second-quarter loss as costs tied to its network overhaul and legal expenses piled up, but the wireless carrier raised its outlook for the year as it added more of its most valuable customers. The company posted a net gain of 723,000 postpaid phone subscribers in the quarter. The second-quarter postpaid phone-customer-gain figure excluded about 284,000 connections that were lost as the company shuttered its 3G network, disconnecting users who hadn’t yet upgraded to a newer phone.

Postpaid and Broadband Customers

  • Postpaid net account additions of 380,000 increased 32,000 year-over-year.
  • Postpaid net customer additions of 1.7 million increased 380,000 year-over-year.
  • Postpaid phone net customer additions of 723,000 increased 96,000 year-over-year, including higher gross additions and industry-leading churn improvement. Postpaid phone churn of 0.80% improved 7 basis points year-over-year and 13 basis points sequentially.
  • Prepaid net customer additions of 146 thousand increased 70 thousand year-over-year. Prepaid churn of 2.58% was the lowest in company history and improved by 4 basis points year-over-year.
  • High Speed Internet net customer additions of 560,000 were a record-high, and T-Mobile ended the quarter with more than 1.5 million High Speed Internet customers.
  • Total net customer additions of 1.8 million increased 450,000 year-over-year and the total customer count increased to a record-high of 110 million.

T‑Mobile Delivers Industry‑Leading Postpaid Service Revenue and Cash Flow Growth in Q2 2022 and Raises Guidance Across the Board T-Mobile Posts Strong Gains in Wireless Customers, Raises Outlook (WSJ)