States push back on ISP copper retirement plans

Telephone companies may want to ditch copper and focus on the next best thing (i.e., fiber). But states aren’t about to let them off the hook. According to New Street Research, ILECs seeking to end their carrier of last resort (COLR) obligations are getting pushback from states because consumers might not have another option for internet access—including wireless. A COLR is a telecommunications service provider that’s required to serve upon request all customers within its designated service areas. It must provide basic telephone service, such as free access to 9-1-1 and directory and operator services. In March 2023, AT&T petitioned California’s Public Utility Commission (PUC) asking to be relieved of its COLR obligation. In May 2024, the California PUC issued a proposal rejecting AT&T’s request to withdraw as a COLR.