Benton Institute for Broadband & Society

Sustaining Universal Service Programs

The Congressional directive in the Telecommunications Act of 1996 is for the Federal Communications Commission (FCC) to ensure that there be specific, predictable, and sufficient Federal and State mechanisms to preserve and advance universal service. The dilemma is that the source of Universal Service Fund (USF) programs is end user (i.e. retail) revenues from international and interstate wireline and mobile services, as well as revenue from providers of interconnected Voice over Internet Protocol (VoIP) services.

Benton Institute Joins Broadband Experts, ISPs, and Local Leaders to Urge Biden Administration to Fix Signature Broadband Investment Program

The Benton Institute for Broadband & Society joined a coalition of 300 broadband experts, internet service providers (ISPs), community leaders, nonprofits, consumer advocates, and business groups to highlight concerns about the National Telecommunications and Information Administration's (NTIA) Broadband Equity Access and Deployment (BEAD) program.

Language Barriers and Digital Equity

In 2019, more than 44.9 million immigrants lived in the United States. One-third (14.8 million) were low income, meaning that their family’s income was below 200 percent of the federal poverty level. These immigrants face challenges including language barriers and lack of access to information. In 2019, approximately 46 percent of immigrants ages five and older (approximately 20 million people) were Limited English Proficient (LEP). Immigrants accounted for 81 percent of the country’s 25.5 million LEP individuals.

USF Programs Should Embrace Competition

One of the primary goals in enacting the Telecommunications Act of 1996 was to let anyone enter any communications business—to let any communications business compete in any market against any other firm.

Preserving and Advancing Universal Service

As what we can do with the internet has expanded, so too has the way we connect, and how we use it—at home and on the go. In the United States today, it has become the norm for a majority of households to have two types of subscriptions to the internet—mobile data for their phone and fixed (and for the most part) wireline service for their residence. Over 75 percent of households whose annual incomes exceed $50,000 have cellular data and wireline broadband subscriptions. For households below that level, 44.7 percent have both types of subscription plans.

What a Digitally Equitable Minnesota Could Look Like—And How to Get There

In its recently released Draft Digital Opportunity Plan, the Minnesota Office of Broadband Development (OBD) envisions a future where digital equity connects all Minnesota residents to opportunities, options, and each other. The three goals highlighted in the plan—connect people to people, connect people to information, and connect people to resources—are ultimately limited, nodding to the moments where connections happen rather than the real systemic work it takes to sustain connections. To do so, OBD says, it will take people working together across the state with this shared vision.

The Importance and Effectiveness of the Lifeline Program

The Benton Institute for Broadband & Society is greatly concerned with the preservation and advancement of the Federal Communications Commission’s Lifeline program—a vital Universal Service Fund program that must continue to be improved to achieve its goals, broaden its reach, and expand access to those who can benefit the most. Lifeline was created nearly 40 years ago with the aim of providing low-income households with low-cost landline telephony options. Now, nearly all U.S. households have telephone service and the Lifeline program plays an essential role in ensuring affordability.

Why are Individuals with Disabilities a "Covered Population"?

In 20218 more than 40 million people in the United States were living with a disability, according to the U.S. Census Bureau. According to a 2021 Pew Research Center survey, even as majorities of these Americans report having certain technologies, the digital divide between those who have a disability and those who do not remains:

The Importance and Effectiveness of the E-Rate Program

An important aspect of the Benton Institute for Broadband & Society’s work has focused on schools and libraries. As far back as 1995, Benton published The Learning Connection: Schools in the Information Age, examining how educators were grappling with the difficult interplay of technological change and educational values.

The Importance of the Universal Service Fund

On July 27, 2023, the U.S. Senate's Universal Service Fund (USF) Working Group invited public comment on the future of the USF with the stated goal of creating a bipartisan forum to guide education, awareness, and policymaking on the USF. The opportunity to weigh in with the senators has had me thinking about the importance of the USF for bringing affordable broadband infrastructure and services to millions of people around the country. So I'm taking this opportunity to share my thoughts on one of the most important tools in our national effort to reach truly universal broadband.