Benton Institute for Broadband & Society

“Broadband” is short-hand for an “always-on,” high-speed internet connection provided by a company or other entity known as an “internet service provider” (ISP). We say “always-on” to differentiate contemporary internet connections from the dial-up era of the 1990s, when a user had to dial a telephone number through their computer to connect. Today, the internet comes to us uninterrupted and we cannot get “booted off” if someone lifts up a phone receiver. We say “high-speed” connection because not all internet connections are technically broadband (see below for more on this point).

The Benton perspective is this: Everyone in America should be able to use High-Performance Broadband, by which I mean broadband connections to the home that are robust and future-proof. Broadband competition is more important than ever because—in our current crises and beyond—America has fast-forwarded into its broadband future. Yet, New York, like the nation, has too little competition in fixed broadband to ensure that all people have the advantage of competitive pricing, quality, customer service, and innovation.

The coronavirus pandemic has revealed many hard truths, and one of them is our nation’s digital divide. In Illinois, the Office of Broadband, through its Connect Illinois broadband program, is working to ensure broadband use by everyone in the state.

University of Virginia Professor Christopher Ali spoke about rural broadband with the Reimagine New York Commission. The rural-urban digital divide is primarily one of infrastructure. At least 22.3% of rural Americans, or 15.8 million people, lack access to broadband infrastructure and are therefore cut off from the internet.

“Middle-skill” jobs make up a large portion of the market, has positions to fill, but suffers from a dearth of trained workers—especially when it comes to digital skills. Digital skills refer to a person’s ability to use digital tools, applications, and networks to access and manage information. Pandemic-driven unemployment will only put the middle-skill issue into sharper relief.

About one-third of the U.S. job market is made up of middle-skill jobs, which do not require four-year college degrees. Data indicate that the number of these jobs exceeds the supply of available workers. The skills needed for these jobs include facility with the internet and computers.

As federal COVID-19 relief is set to expire, Senate Republicans finally unveiled their "starting point" for negotiations between the Senate, the House, and the Administration. Two weeks ago, we wondered if extending broadband's reach and connecting more Americans would be part of the mix. Now we have the answer. At a time when working and learning from home are so important to keeping people healthy, Senate Republicans propose doing nothing to get more of us connected online.

Reactions to the National Telecommunications and Information Administration's petition asking the Federal Communications Commission to adopt rules clarifying Section 230.

The Open Technology Institute's latest study of the price of internet service, The Cost of Connectivity 2020, finds substantial evidence of an affordability crisis in the United States. From service plans that meet the current Federal Communications Commission definition for broadband at 25/3 Mbps to bigger, bolder standards, U.S. consumers pay more for monthly internet prices on average than European consumers based on advertised metrics. And, perhaps just as importantly, U.S.

Thirty percent of all Americans live in multi-tenant environments (“MTEs”) like apartment buildings. Their annual income tends to be only about 54% of median homeowner income, so they are at greater risk of not being able to afford broadband. When apartment owners can profit by restricting tenants’ broadband options and reducing competition, it adds to our nation’s broadband affordability challenges.