Benton Institute for Broadband & Society

Democratic leaders of the House of Representatives unveiled the Health and Economic Recovery Omnibus Emergency Solutions (HEROES) Act, a new  COVID-19 stimulus bill that includes, among other things, billions in broadband benefit programs.

In October 2019, the Federal Communications Commission released a Notice of Inquiry (NOI), launching its annual review to determine if broadband is reaching all Americans in a timely fashion. Back then, we examined the questions the FCC was asking and how they might color its decision.

History at the crossroads, one of those inflection points when we have the opportunity to learn from our experiences and use them to build a better future. Coronavirus brings us to another of those crossroads. Which road will we take?

Many digital equity advocates applauded the Federal Communications Commission’s recent clarification explicitly allowing public schools and libraries to let their communities access E-Rate-supported Wi-Fi services while their buildings are closed during the COVID-19 pandemic.

The time has come for Congress to establish a broadband credit—call it America’s Broadband Credit (ABC)—to ensure that people who can’t afford broadband can use broadband. The debate on whether broadband is a luxury or an essential connection to society is over. Broadband is critical, as Americans have now learned as they work, study, consult doctors, socialize, shop—and really lead their lives from home. But for too many, especially the newly unemployed, the cost of broadband service is not affordable.

In the past 6 weeks, over 30 million people in the U.S. have filed initial claims for unemployment insurance. At a time when we are asked to stay at home to reduce the spread of the coronavirus, many state agencies find themselves overwhelmed by the flood of claims, leaving millions with dwindling resources to pay rent or put food on the table or stay connected via telephone or broadband. A program at the Federal Communications Commission should be a lifeline to keep people connected.

And just like that, telehealth is a technology superstar. Recognition of telehealth’s potential to transform healthcare is one of the few silver linings in the COVID-19 cloud. But COVID-19 also ripped open a gaping wound within our healthcare system – a deadly inequity for African-American and other people of color. “Systemic racism and bad policy over the years created situations where African-Americans and other people of color are more susceptible to hypertension, diabetes, and the like,” said Philadelphia Mayor Jim Kenny on CNN.

As a result of COVID-19, over 300,000 University System of Georgia students have returned home to finish their courses online. Now more than ever, I have realized the great digital divide in our state, and because of it, high-achieving students, particularly in rural Georgia, are suffering immensely. It is imperative that we all seek to use the anti-deficit perspective for the sake of students.

Benton Senior Fellow Jonathan Sallet:  To say that advanced broadband services are being deployed to all Americans on a “reasonable and timely basis” is to ignore the rapidly changing reality of how Americans work, live, learn, socialize, and receive healthcare — all through home broadband connections. The FCC’s analysis is woefully inadequate:

The principles we need to connect us were enshrined by a Republican-led Congress in the Telecommunications Act of 1996. In the legislation, overwhelmingly approved by both Republicans and Democrats, the law mandates that the Federal Communications Commission to base policies for the preservation and advancement of universal service on principles including: