Benton Institute for Broadband & Society

In Washington, DC, today, policymakers, public interest advocates and nonprofits, researchers, and the business community are gathering for the 2020 State of the Net Conference. Hosted by the Internet Education Foundation, State of the Net explores important, emerging trends and their impact on internet policy.

For nearly 35 years, the Lifeline program has provided discounts on phone service for qualifying low-income consumers. Over the years, the program has been reformed to include other critical communications services, including wireless and broadband. On Jan 27, a new set of changes, adopted back in Oct, will go into effect while the public gets to weigh in on additional proposals to reform the program. All month, we've been publishing articles on broadband adoption. For many people who haven't yet started using broadband internet access service, cost is a major obstacle.

New analysis of broadband adoption in a selection of cities shows a strong relationship between low household broadband adoption levels and poverty. The analysis also shows that rising economic tides in cities has little to do with recent growth in broadband adoption – but that declines in poverty rates do.

Cost is the primary reason that people do not subscribe to broadband. Current research suggests that low-income people can only afford to pay about $10 per month for broadband. One set of participants told researchers that affording $20 per month would be difficult; even at $10-15/month, low-income households are making tough decisions about paying for internet access vs utility bills (such as phone and electricity) and even the cost of food. To meet the challenge of providing fixed broadband at roughly $10 per month requires implementation of a variety of strategies.

Among smart city enthusiasts, digital inclusion — the idea that nobody in the city should be deprived of digital technologies — is an oft-repeated social objective. Despite lofty commitments, the smart city is still a work-in-progress and its record in fostering social inclusion and diversity has been dismal so far. If technological interventions are as apt to deepen divides as redress them, why do proponents insist on the smart city’s promise of lessening urban inequalities?

On Wednesday, January 15, the House Commerce Committee's Subcommittee on Communications and Technology held a hearing on diversity in the media market. In announcing the hearing, Commerce Committee Chairman Frank Pallone, Jr.

Anne Schwieger, Boston’s broadband and digital equity advocate, explains: “Broadband is best understood as an ecology that allows places and people to adapt, evolve, and create.” But for too many people, the digital skills needed to use broadband effectively are too elusive. Governments—with nonprofits, private broadband providers, and community support—are working to ensure that broadband is not just deployed but used. That’s a multifaceted effort that depends on trust and resources.

This week we learned that the Federal Communications Commission will vote on its latest plan to subsidize broadband deployment in rural areas at its January meeting. The Rural Digital Opportunity Fund, first proposed by FCC Chairman Ajit Pai back in August, will provide up to $20.4 billion over the next decade to support the deployment of broadband networks in those parts of rural America that currently lack fixed broadband service that meets the FCC's baseline speed standards (25 Mbps download and 3 Mbps upload).

What happens when a prime time TV show becomes a potential healthcare policy direction, plus a side helping of broadband adoption strategy? An episode of the NBC TV medical melodrama New Amsterdam inspired a five-city telehealth pilot project involving barbershops and hair salons. The show’s medical director had a brilliant idea to enlist barbershops in African-American neighborhoods to screen customers for hypertension (high blood pressure), which leads to an overwhelming majority of the 140,000 stroke-related deaths a year.

Broadband’s fundamental value doesn’t come from connecting computers to networks; its value comes from connecting people to opportunity, and society to new solutions. When a broadband network is available but a person who wants to use it can’t do so, then the network is less valuable to everyone else who does use it. That's because the he benefits of broadband adoption do not flow only to the people who are new broadband users. Expanding broadband usage can grow the U.S. economy broadly. Expanding broadband usage, furthering civic engagement, can build stronger democratic institutions.