Benton Institute for Broadband & Society

Over 10 million newly-unemployed Americans are being urged if not ordered to shelter in place for their own health and that of their communities. A broadband connection makes it possible for their children to continue to learn, for workers to look for new jobs, and for families to connect with doctors and loved ones. Fortunately, the Federal Communications Commission has a tool that can keep these people connected, the Lifeline program.

Today, we face a health crisis that makes plain – again – the importance of broadband to all people in America. As Oliva Wein of the National Consumer Law Center explains, “We’re hearing stories of low-income people without broadband at home traveling to healthcare facilities, risking their health and the health of other people, including healthcare workers, with whom they come in contact.

Coronavirus has caused a seismic shift in everything about life as we know it. Schools, businesses, and non-essential entities are closed indefinitely. As fear and economic uncertainty escalate, so does the need for information. Students have been forced into remote learning programs regardless of whether they are equipped. Before COVID-19, many did not have the requisite tools to complete assignments at home. Now, some of those students, who were already at a disadvantage, will spend the remainder of the school year using smartphones to comply with remote learning mandates.

On March 23, 2020, President Donald Trump signed into law the Broadband Deployment Accuracy and Technological Availability (DATA) Act. The new law requires the Federal Communications Commission, before the end of the summer, to dramatically reform the nation's problematic broadband deployment maps.

Federal Communications Commission Chairman Ajit Pai writes: "It might be hard to find hand sanitizer and toilet paper, but I’m happy to report that Internet access is proving to be one of the most valuable non-medical commodities right now." Is he forgetting the people on the wrong side of the digital divide?  

To ensure social distance, we have been asked to recreate work and school in our homes. Distancing ourselves is necessary to “flatten the curve.” But while we try not to overload hospitals, the success of home schooling and work from home rests on a misguided presumption of universal internet connectivity. This is not the reality for millions of Americans.

Highlighting some efforts to keep us all connected in what is a very scary time. We look at the Keep America Connected Pledge, other voluntary efforts by broadband providers, and actions by the Federal Communications Commission to waive program rules and increase the capacity of wireless carriers. But even with all this activity, we're seeing too many stories about too many people who are not connected during this pandemic. 

We are in a moment of intertwined public-health and economic crises; a time when immediate measures are in motion to protect our people and protect our ability to survive economically. Nothing is more important. Congress will now consider a huge stimulus bill, which is right. That stimulus bill should include actions that build a lasting broadband future, which is necessary.

Eleven years ago Congress asked for a National Broadband Plan. Ten years ago, we delivered it. If Congress were to ask for such a plan for the next decade, what would it contain?  What did we learn from doing the 2010 Plan that would be useful for a team doing one in 2021 to know? I will address those questions by discussing four key differences between then and now, delineating three key learnings, and closing with some eternal truths that animated our effort and should animate the next as well as making one quick suggestion relating to broadband in time of the coronavirus.

The 10^th Anniversary of the National Broadband Plan offers a chance to reflect on the progress made in the past 10 years and lessons for the future. My focus will be on the progress in addressing the digital divide – increasing the number of Americans with broadband at home. The National Broadband Plan’s guiding principles for broadband adoption still resonate: