Comcast

Comcast failed to gain broadband subscribers for the first time in its history. Comcast had 32.16 million subscribers at the end of the second quarter, the exact same number it had at the end of the first. The company lost about 10,000 net broadband residential subscribers compared with the first quarter, while it added about 10,000 business-services broadband customers. Despite the broadband-subscriber slowdown, company executives said there have been few broadband customers leaving Comcast. In past quarters, the company has attributed the slowdown to fewer people changing homes.

Comcast added 262,000 high-speed internet customers in the first quarter 0f 2022. Revenue increased 4.7% to $16.5 billion in the first quarter of 2022, driven by increases in broadband, business services, wireless, advertising, and other revenue, partially offset by decreases in video and voice revenue. Broadband revenue increased 8.0% due to an increase in the number of residential broadband customers and an increase in average rates. Wireless revenue increased 32.0%, primarily due to an increase in the number of customer lines.

Comcast announced that it has increased speeds for its most popular Xfinity Internet tiers, providing an extra boost for millions of residential customers across 14 northeastern states from Maine through Virginia and Washington (DC).

After hitting historic peaks in 2020, traffic on the Comcast network grew again in 2021. Data show a gradual shift throughout the year toward pre-pandemic traffic patterns. This included peak downstream traffic once again increasing faster than upstream traffic, and peak usage times shifting from earlier in the day to later in the evening. Peak downstream (download) traffic increased 11 percent over 2020 levels, while peak upstream (upload) traffic increased 5 percent.

Comcast is participating in the federal government’s Affordable Connectivity Program (ACP) and the $30/month benefit can be applied to any tier of Xfinity Internet service. On March 1, Comcast introduced two new ways for customers to connect through the ACP and both are available to any customer who qualifies in all the company’s service areas. Customers can sign up for Internet Essentials Plus, which includes 100 Mbps download speeds, a cable modem, and WiFi router, and is free after the government’s ACP credit is applied.

To help recognize National Veterans and Military Families Month, Comcast announced it would install free WiFi in up to 100 veteran-focused facilities as part of its expanding Lift Zones program. Lift Zones provide free WiFi access outside the home in neighborhood community centers. They complement Comcast’s Internet Essentials program, which provides low-cost broadband to eligible consumers, including veterans, inside the home. Both efforts are part of Project UP, Comcast’s comprehensive, ten year, $1 billion commitment to help build a future of unlimited possibilities.

Comcast’s Internet Essentials program announced a significant new partnership with Goodwill Industries International to provide digital skills and workforce development training for thousands of adults with low incomes at Goodwill nonprofit organizations across the United States. In addition, Comcast will install free WiFi access in Goodwill locations to enable people to get online to search for and apply for jobs as well as take digital skills training and certification programs to prepare for entry and mid-level occupations.

Comcast announced new steps to help advance digital equity for even more students and families.