Twilio.org

Nonprofits are stepping up as leaders in artificial intelligence (AI) adoption, with 58 percent using AI in their digital communications—surpassing the 47 percent of B2C businesses. From local groups to major healthcare and educational institutions, nonprofits are leveraging AI to better understand and engage with their audiences. In this new era of digital engagement, it’s not just about the tools; it’s about creating personalized, meaningful connections with beneficiaries, patients, students, and program participants.