US News & World Report

Most households in the U.S. today would consider internet service to be a necessity—and like many household expenses, it's gotten more expensive lately, at least in some areas. At U.S. News & World Report, we’ve been surveying Americans about their Internet Service Provider (ISP) experiences throughout the year. This time, we aimed to get feedback specifically related to costs for consumers living in the most populous states. Here's what we found, starting with some overall takeaways based on responses from across all five states:

It’s a familiar scene in communities across the nation: teenagers lingering outside fast-food restaurants and inside malls with laptops on their knees, surfing for free public Wi-Fi to be able to do their homework. Some 17 million students across the nation don’t have internet service at home, hampering their ability to study and complete assignments and prepare themselves for college and the workforce.

In late 2023, U.S.

In August 2023, US News & World Report surveyed more than 3,500 US adults who pay for home internet service to find out what they are currently paying for that service, how much their costs have increased, and what impact that rising expense has on their overall budget and their ability to pay other essential bills.

[Commentary] Net neutrality advocates must shift their focus from the Federal Communications Commission to Congress, where they may well find the support and power they need to safeguard a fair and free internet. There is a strong historical argument for shifting attention to Congress: the Fairness Doctrine.