Affordability/Cost/Price

Three elements are essential to making universal broadband access a reality: increasing speed minimums, improving accountability measures, and addressing affordability. 

Cox Communications announced that the increased internet download speed introduced at the onset of COVID-19 for its low-cost internet package Connect2Compete is now permanent. The speed was temporarily increased from 25 to 50 Mbps in March 2020 to support families in greatest need.  In addition, Cox is working to ensure eligible households can receive discounted service through the Emergency Broadband Benefit (EBB) Program.

This week, the Federal Communications Commission adopted rules for the Emergency Connectivity Fund Program, providing $7.171 billion for schools and libraries for the purchase of connected devices and broadband connections for use by students, school staff, and library patrons at locations other than a school or library.

This report identifies solutions and best practices to accelerate internet adoption through sponsored-service programs. These recommendations are critical to achieving educational equity and minimizing the risks of the digital divide—including income loss and economic exclusion—for the duration of the pandemic and beyond. As the government pursues additional education and low-income-support programs, the lessons from sponsored-service programs are applicable more broadly.

The new broadband affordability programs [the Emergency Broadband Benefit Program and the Emergency Connectivity Fund] are just temporary — and advocates say lawmakers need to develop a long-term program that will ensure low-income Americans can afford the Internet. “We’re not going back to 2019,” said Benton Senior Fellow and Public Advocate Gigi Sohn. “The digital divide doesn’t end when the pandemic ends.

My top priority for the year ahead, which should surprise no one, is continuing the work we have been laser-focused on all year: making sure all Americans have access to high-speed broadband. Here, in year two of our battle with the COVID-19 pandemic, we are enduring the lingering effects of a multilayered crisis that has reverberated across healthcare, education, the economy, widespread job losses, and food insecurity.

Internet service isn’t a luxury – it’s a necessity like any other utility. This has never been truer than it is now, as hundreds of millions of families across the country are relying on it to telework, attend tele-health appointments, and keep their kids learning in virtual classrooms. Our economy would fall apart without it, yet right now millions of Americans are struggling to afford it. That’s why Congress enacted the Emergency Broadband Benefit last year – because it’s time to get serious about bridging the digital divide, and in that fight, affordability is half the battle.

The Emergency Broadband Benefit Program launches on May 12. Here's what you need to know

Funding - Congress dedicated $3.2 billion to the Emergency Broadband Benefit.

Discounts – eligible households can receive discounts off monthly broadband service:

The Federal Communications Commission unanimously adopted final rules to implement the Emergency Connectivity Fund Program. This $7.17 billion program, funded by the American Rescue Plan Act of 2021, will enable schools and libraries to purchase laptop and tablet computers, Wi-Fi hotspots, and broadband connectivity for students, school staff, and library patrons in need during the COVID-19 pandemic. The Report and Order establishes the rules and policies governing the Emergency Connectivity Fund Program.

Beyond supporting students, information being collected by schools across the country could prove useful when addressing the problem of the digital divide. The work to close the so-called homework gap, exacerbated when the coronavirus pandemic shut down schools and forced 50 million students to suddenly adopt remote learning, could also provide the federal and state governments a roadmap toward fixing the broader digital divide problem. The homework gap is a subset of a much larger d