Affordability/Cost/Price

COVID-19 shines light on 'digital divide' across the US

With the COVID-19 outbreak in full swing in the US, schools and businesses across the country are closing down, employees are being asked to rely on their broadband connections to work remotely and school-aged children are attending "school" remotely via the internet. But for large numbers of Americans, broadband connectivity simply isn't available

Chairman Pai Thanks Companies That Have Gone Above And Beyond The Keep Americans Connected Pledge

Federal Communications Commission Chairman Ajit Pai commended broadband and telephone service providers that have responded to his call to take the Keep Americans Connected Pledge and have gone even further to enhance Americans’ connectivity during the coronavirus pandemic. The week of March 9, Chairman Pai specifically asked companies with low income broadband programs to expand and improve them and those without to adopt such programs.

FCC Waives Lifeline Rules to Help Keep Low-Income Consumers Connected

The Federal Communications Commission announced changes to the Lifeline program to assist program participants potentially affected by the disruptions caused by the coronavirus pandemic and aid community efforts to slow its spread. The FCC's Wireline Competition Bureau waived the Lifeline program’s recertification and reverification requirements for participating low-income consumers for 60 days.

FCC Must Act Quickly As COVID-19 Threatens Healthcare, Education

The Schools, Health & Libraries Broadband (SHLB) Coalition asked the Federal Communications Commission to expedite affordable broadband solutions for unconnected Americans. The novel coronavirus is driving schools to online learning and increasing healthcare providers’ reliance on telehealth solutions.

FCC Commissioner Jessica Rosenworcel on staying connected during a pandemic

A Q&A with Federal Communications Commissioner Jessica Rosenworcel.

Asked, "What are the immediate short-term steps that the FCC and the broadband companies can take, and what are the medium and long-term steps that could help us be better prepared in the future?"

Coronavirus Fight Lays Bare Education’s Digital Divide

For all of China’s economic advancements in recent decades, the rudiments of connected life — capable smartphones, reliable internet — remain out of reach for large segments of the population.

The National Broadband Plan at 10: A decade of lessons on increasing home broadband adoption

The 10th Anniversary of the National Broadband Plan offers a chance to reflect on the progress made in the past 10 years and lessons for the future. My focus will be on the progress in addressing the digital divide – increasing the number of Americans with broadband at home. The National Broadband Plan’s guiding principles for broadband adoption still resonate:

‘It shouldn’t take a pandemic’: Coronavirus exposes Internet inequality among US students as schools close their doors

In states like Illinois, Maryland, Michigan, Pennsylvania and Washington, educators say they are feeling firsthand the sting of the digital divide — the historically hard-to-erase gap between those who have speedy, modern-day Web connections and those who do not.

Why It’s So Important for Broadband Companies to Ditch Data Caps Right Now

As the coronavirus forces people indoors, internet usage is sure to increase for entertainment, work, and accessing information and services. For low-income households that already struggle to obtain adequate broadband access, being even more reliant on the internet may exacerbate the pre-existing challenges of living in a virtually connected society. “This situation is highlighting the digital divide and all the inadequacies of the current structures in place to provide universal broadband service,” says Olivia Wein, staff attorney at the National Consumer Law Center.

Sen Warner Leads Colleagues in Urging ISPs to Suspend Service Terms Affecting Telepresence Services During Coronavirus Outbreak

Sen Mark Warner (D-VA) led 17 of his colleagues in sending a letter to the CEOs of eight major internet service providers (ISPs) calling on the companies to take steps to accommodate the unprecedented reliance we will likely see on telepresence services, including telework, online education, telehealth, and remote support services. In the letter, sent to the CEOS of AT&T, CenturyLink, Charter Communications, Comcast, Cox Communications, Sprint, T-Mobile, and Verizon, the Sens call on companies to suspend restrictions and fees that could limit telepresence options.