Affordability/Cost/Price

The debate on whether broadband is a luxury or an essential connection to society is over. More than twice as many people are now using residential broadband during business hours as before the COVID-19 crisis. Over 55 million students have been impacted by school closures. The use of telehealth has skyrocketed. This, I believe, is our broadband moment: a hinge of history that will determine whether today’s residential broadband is fit for the changed world in which we inhabit or whether its limits work to disadvantage those that are not equipped to use it.

The pandemic has highlighted the pressing need for high quality fixed and mobile voice and broadband services that are affordable, reliable, and robust. In the near term, there are immediate measures that the Federal Communications Commission can take to provide relief to Americans at this critical time:

Just two weeks after Congress passed the $2.2 trillion CARES Act to provide relief to businesses and families hammered by the coronavirus lockdown, discussions are turning to another legislative package, which simply must address two urgent problems: Too many Americans don’t have access to banks, and they don’t have high-speed broadband. If they don’t get both soon, they will be in desperate straits.

In Louisville (KY), most households have access to broadband and pay for a subscription, but neither is universal. The story of Louisville is one of identifying existing resources, building relationships, and continually planning for the next step. In 2017, Louisville released a Digital Inclusion Plan referring to “fiber deserts” in neighborhoods in west and southwest Louisville, which also have the city’s highest unemployment rates. The Digital Inclusion Plan identified lack of technology access and use as an issue that must be addressed.

In late Oct 2019, the Benton Institute for Broadband & Society released a report that explores how leaders at all levels of government can push toward a more connected future. One of the key findings is that state governments must play a crucial role in expanding Americans’ access to broadband services. The report, Broadband for America’s Future: A Vision for the 2020s, examines ways that policymakers at all levels of government can help expand reliable broadband access to every American by the end of the decade.

When public health requires social distancing and quarantine, closing the digital divide becomes central to our collective safety and economic security. In particular, we should leverage the Federal Communications Commission’s $8 billion in universal service funding, and focus our efforts on students and vulnerable, struggling Americans. Each week, as millions more Americans apply for unemployment and food assistance programs - - the FCC needs to enhance its Lifeline program, the only federal program with the sole mission of bringing affordable communications to low-income Americans and a c

In a letter to Congressional leadership, over 80 groups urged Congress to provide a low-income broadband benefit as part of the forthcoming Phase 4 COVID-19 package. The groups are seeking $2 to 3 billion per month for the duration of the COVID-19 emergency to support access to broadband that is adequate to meet the needs of multiple people sheltering-in-place while working and learning via video technology simultaneously. To ensure essential communications service, the proposal includes:

Explaining non-adoption for Internet service has led to a debate about whether non-adopters place a low value on Internet use or whether the price of connectivity is too high. Survey evidence consistently points to a lack of interest as more important than price, but a new report by the National Digital Inclusion Alliance claims that recent survey evidence points to price as the dominant cause. The conclusion is impermissible.

Rep Anthony Brindisi (D-NY) called on the Federal Communications Commission to do more to protect customers from abusive practices by their Internet service providers (ISPs). In response to requests from local families, Rep Brindisi sent a letter to FCC Chairman Ajit Pai, asking that the FCC extend consumer protections for the duration of the public health emergency and also bar ISPs from raising their prices while workers and students are ordered to remain at home.

Altice USA said it is extending its free broadband service to students in its service territory until June 30, 2020. The company also has been partnering with school districts in the New York Tri-state area to offer its Student WiFi product at no cost for 60 days, a program that provides students who have school-issued devices the ability to use the Optimum WiFi Hotspot Network to access their school’s network and resources from home if they do not have dedicated Internet access. To date, Altice USA has partnered with more than 100 school districts and connected more than 240,000 student de