Affordability/Cost/Price

SheerID wants to help ACP households pay their bills

With the Affordable Connectivity Program (ACP) on the line, internet service providers (ISPs) want to ensure their low-income subscribers don’t lose internet access—and that nobody falls through the cracks. Identity verification company SheerID has launched a tool allowing telcos to verify that households are eligible for government assistance programs.

Comcast Remains Dedicated to Closing the Digital Divide

At Comcast, we remain committed to doing our part to help connect low-income households including:

American Samoa's BROADBANDiNEI Digital Equity Plan

The American Samoa draft BROADBANDiNEI Digital Equity Plan—released by the Broadband Coordination, Opportunities, Redevelopment and Deployment (BCORD) Office—reflects priorities, strategies, collective needs, and opportunities identified through local coordination with regards to providing affordable, accessible, secure, equitable, internet-for-all.

Internet Aid Cut: How the Loss of FCC's ACP May Worsen the Mental Health Crisis

The looming end of the Affordable Connectivity Program (ACP), and the alarm it has triggered among dozens of experts I've talked to, reveals that this federal program is about much more than internet access.

Consumer Broadband Labels Now Required Nationwide at Points of Sale

Federal Communications Commission Jessica Rosenworcel welcomed the start of a new era in broadband price and service transparency. The nationwide launch of the Broadband Consumer Labels means internet service providers are now required to display consumer-friendly labels at the point of sale. The Broadband Consumer Labels resemble the well-known nutrition labels that appear on food products. To ensure the label benefits all consumers, the FCC adopted language and accessibility requirements for the label's display.

What to Look for with New Broadband Labels

Consumers should begin seeing new broadband price and service transparency information at the point of sale online and in-store. What’s on the Broadband Labels? Broadband prices, Introductory rate details, Data allowances, Broadband speeds, and Links to learn more about: Available discounts or service bundles, Network management practices, and Privacy policies.

Discharge Petition to Give ACP Extension Act a Vote in the House

The Affordable Connectivity Program (ACP) has been a transformative force, empowering nearly 23 million American households in rural and urban communities with reliable, high-speed, and affordable broadband access. To continue this progress, I implore my colleagues to join me by signing the discharge petition. This will ensure the Affordable Connectivity Program Extension Act receives the vote it deserves on the floor of the House of Representatives. We cannot turn our back on the progress made in closing the digital divide.

ACA Connects asks FCC to pump the brakes on plan to ban 'bulk billing' in MDUs

Officials with ACA Connects and EducationSuperHighway spelled out a series of concerns they have about a proposal from FCC Chairwoman Jessica Rosenworcel that aims to ban "bulk billing" for broadband in apartments, condos and other types of multiple-dwelling units (MDUs). Bulk billing agreements typically enable MDUs to negotiate discounted rates for broadband services

FCC Announces the Maximum Partial Reimbursement Amounts for May 2024 ACP Benefits

The Federal Communications Commission announced the maximum partial reimbursement amounts for the Affordable Connectivity Program (ACP) benefits passed through to ACP households by providers who elect to claim reimbursement for the May 2024 service month. Absent additional funding from Congress, April 2024 will be the last month for which ACP households can receive the full ACP benefit. The maximum reimbursement amounts for May 2024 will be $14 for Non-Tribal Service, $35 for Tribal Lands Sevice, and $47 for the ACP Connected Device Benefit.

Broadband ‘nutrition’ labels are coming—here’s what you need to know

Soon, getting info on a broadband provider will be as easy as checking the label on the back of a cereal box. Or so we hope! The Federal Communications Commission (FCC) is requiring the majority of internet service providers (ISPs) to display broadband consumer labels at the point of sale by April 10.