Affordable Connectivity Program (was Emergency Broadband Benefit Program)

Gov Kathy Hochul (D-NY) announced that one million qualifying New York households have enrolled in the federal Affordable Connectivity Program (ACP), a nationwide subsidy to expand broadband access to low-income households. Earlier this year, the Governor launched a multi-agency outreach initiative to build awareness of the program and encourage eligible households to enroll. New York is one of the leading states in the nation for ACP enrollment with 30 percent of eligible households currently taking advantage of this federal benefit.

With a $14 billion appropriation from the Infrastructure Investment and Jobs Act (IIJA), the Affordable Connectivity Program (ACP) has enrolled more than 14 million households in a short period of time and may be the most effective broadband benefit program to date with its direct-to-consumer model. The innovative program offers a valuable policy learning opportunity as lawmakers consider sustainable long-term funding options to continue it. Many features of the ACP reflect guidance from policy academics and researchers that supports a model that allows consumers more options.

In response to the impact of the COVID-19 pandemic, the Federal Communications Commission has waived certain Lifeline program rules in twelve previous Orders to provide necessary relief for low-income households. The FCC finds good cause exists to continue to waive the Lifeline recertification and reverification requirements for those Lifeline subscribers residing on Tribal lands through January 31, 2023.

While building out fiber, fixed and wireless services are key in bridging the digital divide, an AT&T executive stated there also needs to be a push to encourage the adoption of connectivity services. Jeff Luong, president of broadband access and adoption at AT&T, noted that the Federal Communications Commission's Affordable Connectivity Program provides US households with $30 a month for high-speed internet. In addition to federal funding, Luong stated there were billions of dollars available from state and local entities for broadband funding.

On September 21, 2022, representatives from the USTelecom – the Broadband Association, CTIA, NCTA – The Internet & Television Association, NTCA – The Rural Broadband Association, and ACA Connects – America’s Communications Association met with staffers in the Federal Communications Commission's Wireline Competition Bureau and Office of Economics and Analytics to offer recommendations to maximize the effectiveness of the Affordable Connectivity Program’s (ACP) data collection and to keep it simple, streamlined, and efficient for the benefit of consumers and providers alike.

Common Sense and Public Knowledge recommend that the Universal Service Administrative Company make additional types of data available through the Affordable Connectivity Program (ACP) Enrollment Claims Tracker. The tracker is the main source of publicly-available data on the ACP. However, the tracker currently lacks key types of data to precisely measure the effect of these campaigns or understand the quality of the services and devices purchased.

Federal Communications Commission Chairwoman Jessica Rosenworcel announced Denise Bambi Kraus will serve as the Chief of the Office of Native Affairs and Policy. As Chief,  Kraus will further the FCC's efforts to bring the benefits of modern communications to all Native communities. The Office of Native Affairs and Policy (ONAP) assists the FCC in developing policies and programs to address the lack of adequate communications services on Tribal lands nationwide.

Some internet connection providers in Rochester, NY, are ramping up service strength to meet demand. However, for some, internet options are plentiful but inaccessible due to cost. To connect, some utilize access to Wi-Fi from a nearby church to use the internet. To alleviate such issues, Monroe (NY) County Legislator Rachel Barnhart, who serves on the Monroe County's Taskforce on Broadband, said, "We have learned that programs offering reduced cost internet have low uptake because people are not aware they exist or because of red tape.

The Affordable Connectivity Program (ACP) — which is a federal benefit intended to help more people get high-speed Internet at home — is yet to enroll more than 40 percent of households nationwide that are eligible for it. In fact, as of this writing, enrollment was at 37.4 percent. What this means, essentially, is that many in the U.S. who don’t have high-speed Internet at home are missing out on government money intended to change that.

On September 24, Black Churches 4 Digital Equity is hosting its National Affordable Connectivity Program Sign-Up Day in 34 cities across the United States. The coalition aims to increase participation in the Affordable Connectivity Program, the Federal Communications Commission's broadband subsidy program, by community members of African American, faith-based institutions.