Affordable Connectivity Program (was Emergency Broadband Benefit Program)

With the common aim of ensuring that all people and communities have the skills, technology, and capacity needed to reap the full benefits of our digital economy, each of the 50 states is currently drafting a digital equity plan through what one official called “the largest demonstration of participatory democracy that our country has ever seen." The states are tasked with developing long-term objectives for closing the digital divide by addressing the needs of eight "covered populations"—incl

Households in rural America are overcoming significant headwinds as they sign up for the Affordable Connectivity Program (ACP) benefit at a higher rate than urban counterparts. Through April 2023, ACP enrollment data shows that: 15% of all rural households have enrolled in ACP and 14% of households in metro or urban areas have enrolled in the benefit. Even this modest difference is striking given the tensions that buffet rural residents as they consider enrolling in ACP.

The Affordable Connectivity Program (ACP) is at an inflection point. Launched in early 2022, ACP provides 17 million households up to $30/month in subsidies to offset the cost of broadband. But the program faces two critical challenges. First, less than a third of eligible households currently participate in the program—mainly because the people who could benefit most from the subsidy are unaware that it exists. The Federal Communications Commission (FCC), local governments, and digital equity groups are stepping up efforts to improve ACP awareness and participation.

After a year of operation, half of all households eligible for the Affordable Connectivity Program (ACP) internet subsidy are unaware of the benefit. A January 2023 survey of low-income households finds that over 50% say they have never heard of the program or do not know anything about it. Although many eligible households are unaware of ACP, the survey points to ways in which policymakers and community leaders can encourage enrollment. First, outreach can make a difference.

Fitting the monthly cost of a broadband subscription into a low-income household budget is difficult, to say the least, because of the costs of competing necessities like lodging, food, and healthcare. These financial pressures—and unexpected expenses—keep too many people in the U.S. from subscribing to home broadband service—or cause them to drop service at times to make ends meet. During the COVID-19 pandemic, Congress recognized these obstacles for low-income people and created a program—first called the Emergency Broadband Benefit Program—to reduce the monthly costs of connectivity.

The pandemic spurred policymakers and community leaders around the country to create programs to connect those without home broadband service or computers. These programs have had an impact. New government data show sharp increases in broadband and computer adoption in the 2019-to-2021 time frame. Initiatives such as the Affordable Connectivity Program (ACP) have helped address “subscription vulnerability” for low-income households. With progress evident, it is time to extend and build on the ACP and local affordability programs.

UScellular is supporting its customers who have the Affordable Connectivity Program (ACP) benefit with a monthly credit to help ensure they can stay connected. ACP is a Federal Communications Commission benefit program that helps households afford the broadband they need to connect to education, careers, family, and friends. Unfortunately for millions of well-deserving Americans, Congress has not approved a budget to continue the program, and April 2024 is expected to be the last fully funded month. Starting in May 2024, UScellular is providing a $12 credit every month for 12 months on curr

Over 900,000 households in North Carolina will lose access to affordable internet at the end of April if Congress does not give more funding to the Affordable Connectivity Program (ACP). The program provides eligible low-income households with a discount of up to $30 per month on internet service.

Aldo Soledad relies on his phone's data plan to take care of his internet needs. When it comes to living without home internet, he isn't alone. Millions of Americans are without broadband, either because of a lack of access or because they can't afford it.

The National Lifeline Association (NaLA) submitted a petition to the Federal Communications Commission requesting that the FCC temporarily waive the Lifeline reimbursement amounts in the Commission’s rules until Congress allocates additional funding for the Affordable Connectivity Program (ACP) or passes broader legislation to reform the Universal Service Fund (USF) and pay for the ACP in an alternative manner.