Affordable Connectivity Program (was Emergency Broadband Benefit Program)

The PLAN for Broadband Act (S.

A new permanent broadband affordability benefit focused on unconnected households and funded by repurposing the Universal Service Fund's High Cost Programs as they expire can close the digital divide. 

To the dismay of other internet service providers, the three Fixed Wireless Access cellular carriers continued to perform well in the third quarter of 2024, and collectively picked up 913,000 net customers in the quarter, just 20,000 fewer than in the second quarter. The big cable companies continue to lose customers. However, both Comcast and Charter reported that they would have had small customer gains for the quarter except for losses due to the end of the Affordable Connectivity Program (ACP). We’re liable to hear more about the impact of ACP with the year-end customer numbers. 

Consumers shopping for new devices and considering making changes to their existing home or mobile broadband service plans this holiday season may find that some internet service providers have not updated their websites and other marketing materials to reflect that the Affordable Connectivity Program (ACP) and its monthly discount on broadband services ended on June 1, 2024. Some provider websites even continue to collect personal information from consumers seeking enrollment in ACP.

In an era where internet access is as essential as water and electricity, many residents in Los Angeles remain digitally left behind due to rising costs, poor service quality, and discrimination. This report delves into the growing movement for publicly owned internet services, highlighting successful municipal broadband for all initiatives across the nation. These initiatives have proven effective in increasing access, lowering costs, and fostering stronger community engagement.

The Affordable Connectivity Program (ACP) was a crucial resource that made the internet more affordable for the 23 million households previously enrolled. ACP—which offered $30 per month for internet bills, $75 per month on Tribal lands, and a one-time discount for devices—was a safety net for eligible households, particularly those living in rural and underserved areas.

The internet plays an essential, everyday role in the lives of Americans. Internet access—both fixed and mobile—is a critical resource that allows individuals and families to participate in work and education opportunities, receive telehealth services, access public benefits and services, communicate with loved ones, and more.  Yet affordability remains one of the primary barriers to reliable broadband access.

The Affordable Connectivity Program lapsed in May 2024. At the time the program ended, there were more than 13 million ACP recipients getting a discount on a cellphone plan and 10 million getting a discount on landline broadband.

Comcast's broadband business showed some surprising strength as the operator said it would've gained broadband subscribers in Q3 2024 if not for the demise of the Affordable Connectivity Program (ACP). Comcast lost 87,000 broadband subs in the third quarter, comprised of a loss of 79,000 residential customers and 8,000 business customers, lowering its grand total to 31.98 million.

A bipartisan group of senators is looking into Universal Service Fund (USF) reform and, even better, there are solutions on which both parties can agree.