Community Anchor Institutions

In 2015, the Library of Congress received critical audits from the Government Accountability Office and its inspector general, both detailing serious years-long IT governance, security and strategy issues. The troublesome findings, in particular, those from GAO, drove the library to hire a permanent chief information officer—something it hadn’t had since 2012—and laid out 30 recommendations to right the legislative branch’s IT ship. In the two years since, the Library of Congress has made significant strides improving its IT operations, according to CIO Bernard Barton, though the library still has large challenges ahead.

After a nationwide search for the American Library Association’s (ALA) new Associate Executive Director (AED), Washington (DC) Office, ALA has announced the appointment of Kathi Kromer to the role. Prior to joining ALA, Kromer was with The Amyotrophic Lateral Sclerosis (ALS) Association for 11 years where she was their Vice President, Strategy and Outreach. While with ALS, Kromer created and executed public policy and outreach strategy for ALS, with the goals of raising awareness, improving the lives of people with ALS, advancing ALS research, increasing organizational and government funding, and creating strategic partnerships. She worked collaboratively in cross-functional teams to integrate mission priorities of advocacy, care services, and research.

Kromer has a Master of Arts, International Commerce and Policy from George Mason University, Fairfax (VA) and a Bachelor of Arts, History and Political Science from University of Pittsburgh, Johnstown (PA). Kromer has more than 20 years’ experience working with Congress as well as with state governments.

In the scope of its programs, services, and collections; the incredible reach of its efforts in cooperation with other public agencies, departments, and local businesses; and its work to identify and fulfill needs of both the mainstream and marginalized people of Nashville and Davidson County, the Nashville Public Library (NPL), the Gale/LJ 2017 Library of the Year, is a model for the nation and the world.

More than one in ten Tennesseans have no access to the Internet and 44 percent of Metro school students have no access to a computer or online connection at home. Roughly 55,000 Nashville households need ­assistance to enter the digital age. NPL’s public computers are used nearly 800,000 times a year, in ­addition to its free Wi-Fi. Besides providing such basic digital infra­structure, NPL launched a customized version of the national ­digitallearn.org platform, making NPL only the second library to pursue this partnership with the Public Library Association. NPL’s digital literacy team takes a mobile computer classroom across Davidson County, focusing on outreach to senior citizens, families in at-risk communities, and young adults ages 16–24. The NPL team works with partner organizations to help users navigate online tools, obtain employment, and access NPL’s e-collection. NPL is also the primary training partner in a citywide initiative called Anytime Access for All, as well as participating in the national ConnectHome enterprise. Supported in turn by corporate donors through the foundation, NPL sustains one of 16 Google Fiber/NTEN (Nonprofit Technology Network) ­Fellows.