Digital Content

Trained reporters play a critical role in identifying news events through following social media. When reporters have both professional training and experience with the organizers and actors on social media they can not only anticipate important news events, but they can also contextualize them for followers and authenticate the raw footage and real-time reporting. Even when considering the crisis of trust and generalized suspicion, it is important to distinguish the nuances.

The Benton Foundation is joining 40 civil and human rights organizations that believe that online companies need to do more to combat hateful conduct on their platforms. We are asking that these companies adopt corporate policies to prohibit hateful activities on their platforms. They should make it clear what type of conduct is and is not permitted on their platform and remove any U.S. clients that violate those corporate policies. Although Benton has always championed free speech, today we draw a line.

Internet companies should adopt and implement corporate policies to reduce hateful activities. A full explanation of internet companies’ policies on hateful activities should be easily accessible to users in a language that the users can understand and should especially be available to users in any language with which they use an internet company’s services. Similarly, the policies should be easily accessible to any person with a disability who uses a service, consistent with how they use the service.

Internet tools have empowered those driven by or capitalizing on hate. Following the violence in Charlottesville, the Center for American Progress joined with the Southern Poverty Law Center and Free Press to convene experts from civil, human, and media rights groups, as well as open internet organizations, to better understand how hate organizes online and to determine what could be done about it. We sought out and listened to experts on terrorism, human rights, media manipulation, technology, and law.

As the internet has become an increasingly important tool for free expression around the world, major platforms and networks that carry that expression have assumed the role of speech gatekeepers, often removing or blocking users' content for various legal or policy reasons. Currently, some internet and telecommunications companies disclose some data on how much content they are removing and why in their transparency reports.

Charles Harder, part of President Donald Trump’s legal team, is pushing the Supreme Court to hear a lawsuit that could weaken legal protections for web platforms. Harder’s firm announced that it had filed a petition in Hassell v. Bird, a defamation case that California’s Supreme Court decided in July. The court ruled that recommendations site Yelp couldn’t be forced to remove a defamatory review from its site, based on Section 230 of the Communications Decency Act — a legal shield that’s been criticized by Republican politicians in recent months.

The murder of Jamal Khashoggi, a columnist for The Washington Post, has focused the world’s attention on the kingdom’s intimidation campaign against influential voices raising questions about the darker side of the crown prince. The young royal has tightened his grip on the kingdom while presenting himself in Western capitals as the man to reform the hidebound Saudi state. Saudi operatives have mobilized to harass critics on Twitter, a wildly popular platform for news in the kingdom since the Arab Spring uprisings began in 2010.

Russians working for a close ally of President Vladimir Putin engaged in an elaborate campaign of “information warfare” to interfere with the midterm elections, federal prosecutors said in unsealing a criminal complaint against one of them. The woman, Elena Alekseevna Khusyaynova, of St. Petersburg, was involved in an effort “to spread distrust toward candidates for US political office and the US political system,” prosecutors said.

Twitter’s release of millions of tweets relating to foreign influence campaigns on the platform created a treasure trove of data for journalists and researchers to mine through. The information sheds light on the vast, yearslong campaign to sow discord and influence US politics, not only by Russia’s infamous Internet Research Agency but by accounts tied to Iran as well.