Digital Content

Google will appeal an order to extend the European Union’s “right to be forgotten” to its search engines across the globe, arguing before the EU’s top court that the order encourages countries to assert sovereignty beyond their borders. National laws used to stop at the border. In cyberspace, they increasingly stretch around the world, as regulators in Europe, the US and Canada have started asserting legal authority over the internet across country lines.

In one particularly revealing line of questioning during the Sept 5 Senate Intelligence Committee hearing, Sen Kamala Harris (D-CA) asked Facebook COO Sheryl Sandberg how Facebook makes money and whether the company’s hate-speech policies are truly aimed to protect vulnerable communities that are often the subject of prejudice and animus. Her point was that there’s a real question as to whether Facebook, a company whose first responsibility is to its shareholders, is adequately poised to address false news, hate speech, or any other harmful—and highly engaging—content that users generate.

On September 5, 2018, lawmakers on Capitol Hill hosted two hearings with the heads of Facebook and Twitter. In the morning, Facebook COO Sheryl Sandberg and Twitter CEO Jack Dorsey testified before the Senate Select Committee on Intelligence at the hearing on Foreign Influence Operations’ Use of Social Media Platforms.

The most powerful false-news weapon in history is around the corner. The media industry has only a short time to get ahead of it. If technology continues its current advance, we may soon face totally convincing videos showing events that never happened — created so effectively that even experts will have trouble proving they’re fakes. “Deep fake” video will be able to show people saying, with the authentic ring of their own voices, things they never said. It will show them doing things they never did, by melding their images with other video or creating new images of them from scratch.

Racist and anti-Semitic content has surged on shadowy social media platforms — spiking around President Donald Trump’s Inauguration Day and the “Unite the Right Rally” in Charlottesville (VA) — spreading hate speech and extremist views to mainstream audiences, according to a recent analysis. The findings, from a newly formed group of scientists named the Network Contagion Research Institute who studied hundreds of millions of social media messages, bolster a growing body of evidence about how extremist speech online can be fueled by real-world events.

At a Senate Select Committee on Intelligence hearing, senators had no shortage of complaints for Facebook and Twitter. They decried the platforms’ vulnerability to foreign influence, their arcane handling of user data, and the perception that they buried conservative voices. Congress wanted to send a signal that Silicon Valley would no longer get a free pass — and that the laissez faire environment that has allowed them to reap billions in profits despite the vitriolic culture that social media has engendered was not guaranteed to last. 

House Commerce Committee Republicans accused Twitter of being biased against conservatives. The charge drew rebukes from Democrats during a Congressional hearing that illustrated how partisan lines are increasingly being drawn on social media.  Jack Dorsey, Twitter’s chief executive, repeatedly denied the accusations as Republicans suggested Twitter’s algorithms suppress conservative viewpoints and discriminate against Republican voices. Rep Mike Doyle (D-PA) called the idea that social media services exhibit a partisan slant a “load of crap.”

For years tech companies have been getting free content moderation from journalists who have often been the ones unearthing illegal or problematic behaviour on huge platforms, with social networks only dealing with issues once they know that there’s an impending news article coming. At a Senate Intelligence Committee hearing, Twitter CEO Jack Dorsey noted the role that journalists play in counteracting disinformation that spreads and is incentivized on his platform.

Notable shares of Facebook users ages 18 and older lack a clear understanding of how the site’s news feed operates, feel ordinary users have little control over what appears there, and have not actively tried to influence the content the feed delivers to them. When asked whether they understand why certain posts but not others are included in their news feed, around half of US adults who use Facebook (53%) say they do not – with 20% saying they do not understand the feed at all well.

When you build services that connect billions of people across countries and cultures, you’re going to see all of the good that humanity can do, and you’re also going to see people try to abuse those services in every way possible.