Digital Equity/Digital Inclusion

The US Department of Labor (DOL) is requesting information on successful approaches related to digital skills attainment and competency development in education and training efforts, the strategies our education and workforce development systems are employing to assess and ensure individuals are digitally resilient, and any challenges the education and public workforce systems are facing. DOL is also requesting information on strategies to advance digital equity and inclusion in the workforce.

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The digital divide was first recognized in the mid-1990s. Three decades later, due in part to long-standing economic inequity and the economics of broadband, it remains an impediment to inclusive economic growth, particularly in Black American communities. There are five steps that state and local leaders and broadband stakeholders could take to expand broadband access and promote digital equity and inclusion in Black communities:

Fitting the monthly cost of a broadband subscription into a low-income household budget is difficult, to say the least, because of the costs of competing necessities like lodging, food, and healthcare. These financial pressures—and unexpected expenses—keep too many people in the U.S. from subscribing to home broadband service—or cause them to drop service at times to make ends meet. During the COVID-19 pandemic, Congress recognized these obstacles for low-income people and created a program—first called the Emergency Broadband Benefit Program—to reduce the monthly costs of connectivity.

Reducing the broadband affordability gap is an important and noble goal. Unfortunately, it is far from clear whether Lifeline, the federal program tasked with getting low-income households online, actually addresses this problem. For over a decade, academics, government watchdogs, and independent auditors have criticized the Federal Communications Commission’s inability or unwillingness to measure the program’s effectiveness—while private studies suggest much of this spending may be misdirected toward families at no risk of losing internet access.

The National Telecommunications and Information Administration (NTIA) has announced a Request for Comment on how companies’ data practices may impose outsized harm on marginalized or underserved communities. The ways in which firms collect, share, and use data can exacerbate existing structural inequities. 

• Online job ads may be targeted based on real or perceived demographic characteristics such as age, sex, or race – reaching certain groups while ignoring others,

Improvements in our state broadband mapping data and related resources has revealed that we have more households and businesses without access to broadband than understood in 2021 (>198,000 with no service or insufficient service @ 25/3 and >291,000 @ 100/20). As the new Federal Communications Commission "fabric map" updates coverage through a challenge process, it is expected this number will reveal further deficits in coverage.

There are almost 15.6 million households using the broadband subsidy from the Affordable Connectivity Program (ACP). The program started with a little over 9 million households at the start of 2022 and added over 500,000 new enrollees per month. Several folks who track funding say that ACP is going to run out of money sometime in the summer of 2024. The obvious solution to keep ACP operating is for Congress to refill the ACP funding bucket.

Despite increased investment in response to the COVID-19 pandemic, millions of households in the rural United States still lack adequate access to high-speed internet. In this study, we evaluate a wireless broadband network deployed in Turney, a small, underserved rural community in northwest Missouri. In addition to collecting survey data before and after this internet intervention, we collected pre-treatment and post-treatment survey data from comparison communities to serve as a control group.

North Carolina’s rural population is larger than that of any other state except Texas. More than 4 million people live in rural North Carolina. Over the last 10 years, the population of 18- to 64-year-olds living in these areas has been decreasing, and the population of adults 65 and older is steadily increasing. In addition to these demographic changes, rural North Carolina communities face challenges related to workforce development, capital access, infrastructure, health, land use, and environment and community preservation.