Low-income

Some State Broadband Offices are taking a stab at social engineering by trying to force BEAD grant winners to offer low broadband rates. I understand the sentiment behind this because everybody in the industry involved with digital equity issues hears stories about homes that can’t afford broadband even when it is available. I know this feels like a broadband office is doing something good, but there are a number of reasons why this is a terrible idea.

With the end of the Affordable Connectivity Program (ACP) increasingly likely if Congress does not quickly step in with more funding, broadband operators are adjusting their game plans to continue to serve customers who have been benefiting from the program. Comcast, which has about 1.4 million customers on ACP, is no different.

Thanks to our Bipartisan Infrastructure Law, 46,000 new projects have been announced across your communities – modernizing our roads and bridges, ports and airports, and public transit systems. ... Providing affordable high speed internet for every American no matter where you live. 

When former librarian and author Jean Armour Polly first introduced the idea of having computers in libraries in the early 1980s, she was met with pushback. "People scoffed and said, 'Why would you go to a library to use a computer?'" she said. Even when the internet rolled around, many librarians felt they were supposed to be the sole gatekeepers of knowledge and information. "But I just knew it would be a wonderful thing. You know, school kids could use [computers] in schools, but what about the lifelong learners? And adults and seniors?" Polly said.

On March 4, 2024, Federal Communications Commission (FCC) Chairwoman Jessica Rosenworcel wrote to congressional leaders to update them on the status of the Affordable Connectivity Program (ACP). In her letter, the Chairwoman highlighted the impact of the February 8 freeze on ACP enrollments. "This enrollment freeze was necessary to begin the process of winding down the program, but already its effects are being felt by households that wish to enroll and are unable to do so.

Comcast increased the speeds of four of its service tiers at no charge and made two announcements aimed at households enrolled in the Affordable Connectivity Program (ACP), which is slated to begin winding down in April 2024. Comcast has doubled its Connect tier from 75 Mbps to 150 Mbps. Connect More has moved from 200 Mbps to 300 Mbps; and the Fast tier moves from 400 Mbps to 500 Mbps. Xfinity Prepaid has been increased by a factor of four, from 50 Mbps to 200 Mbps. The speed increases are available to both new and existing customers. ACP.

Most of the concern over the impending demise of the Affordable Connectivity Program (ACP)—the federal subsidy that’s made broadband cheaper or free for more than 23 million households—has focused on the people about to have a new hole drilled in their monthly budgets. Attendees at a DC conference hosted by an association of smaller telecom firms feel their pain: “Half of our problem in this nation is not accessibility, it's affordability,” said ACA Connects President and CEO Patricia Jo Boyers, at the group’s 

Best practice methods for assessing affordability developed and endorsed by academic and government affordability experts can provide much greater precision in assessing need thereby enabling more informed and more targeted digital equity interventions. However, recent experience in Washington state has revealed that few of us in the digital equity realm are yet comfortable applying these methods, or, indeed, are even aware of them.

With the Affordable Connectivity Program (ACP) on the brink of exhausting its funding and congressional action to secure its future still uncertain, it’s time we have the hard conversation about sunk costs. For ACP, that includes:

We stand at a crossroad in the landscape of communications and digital equity. As we navigate the complexities of the 21st century, one thing has remained unchanged—our commitment to ensuring that every American, regardless of where you live or how much you make, has access to reliable, affordable, and high-speed Internet.