Low-income

The Montana Broadband Office's Digital Opportunity Plan will guide the state’s efforts to narrow the digital divide and provide all Montanans with affordable high-speed broadband, adequate access to devices, and the digital skills necessary to access the internet and its many services. The state's plan serves as a guide to Montana's work toward universal broadband.

Maine became one of the first states to share a draft broadband action plan and companion Digital Equity Plan. The plan highlights the complex challenges faced by Maine residents who lack internet access, including limited opportunities for remote work, education, and healthcare, emphasizing the importance of bridging the digital divide to ensure that all residents can participate in the digital economy.

The Federal Communications Commission's Wireline Competition Bureau announced the counties in which conditional forbearance from the obligation to offer Lifeline-supported voice service applies, pursuant to the Commission’s 2016 Lifeline Order. This forbearance applies only to the Lifeline voice obligation of eligible telecommunications carriers (ETCs) that are designated for purposes of receiving both high-cost and Lifeline support (high-cost/Lifeline ETCs), and not to Lifeline-only ETCs.

Utah continues working to close the state's digital divide. On June 20, 2023, the Utah Broadband Center released its draft State Digital Equity Plan in conjunction with its Digital Connectivity Plan. Both plans will help guide the allocation of federal funding to the state for broadband access and adoption expansion over the next five years. Here, we take a look at Utah's digital equity plan.

It’s hard to calculate the number of homeless people in the US. At the end of 2022, the US Department of Housing and Urban Development placed the number around 600,000, with 60 percent living in emergency shelters, safe havens, or transitional housing. HUD counted the remaining 40 percent as unsheltered—living outside or in other places considered unfit for habitation, such as in abandoned buildings or underground. Tech permeates every step of the job-search process.

President Joe Biden likened the importance of internet access to that of public utilities like “electricity or water.” “But, but, but, but,” President Biden added, “It’s not enough to have access. You need affordability in addition to access.” Biden’s remarks nodded to a key affordability initiative that could soon run out of funds — a looming battle that could shape the outcome of his plans to bring “internet for all.” The president highlighted the Affordable Connectivity Program (ACP).

Households in rural America are overcoming significant headwinds as they sign up for the Affordable Connectivity Program (ACP) benefit at a higher rate than urban counterparts. Through April 2023, ACP enrollment data shows that: 15% of all rural households have enrolled in ACP and 14% of households in metro or urban areas have enrolled in the benefit. Even this modest difference is striking given the tensions that buffet rural residents as they consider enrolling in ACP.

Methodist Healthcare Ministries (MHM), a South Texas non-profit leader dedicated to creating access to health care for uninsured and low-income families, released a Request for Proposals (RFP) to advance digital equity in the region. The RFP is intended to increase the capacity of community-based organizations (CBOs) and community anchor institutions in South Texas to provide critical digital resources, services, and support.

A partnership between Common Sense Media, Arizona State University (ASU), and the Digital Equity Institute is working to increase awareness of and enroll eligible households in the Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP). Through a multipoint marketing campaign targeted to low-income communities with high eligibility for the federal broadband subsidy program, Common Sense Media is directing Phoenix residents toward the ASU Experience Center, a call center with more than 100 phone specialists.