Marginalized Populations

Over the last two years, in California and across the country, billions of public dollars have been allocated to end the digital divide. The Digital Equity LA coalition and the California Community Foundation (CCF) Digital Equity Initiative set out in this report to document what people are being asked to pay for home internet in diverse neighborhoods across Los Angeles County (CA). Pricing information was obtained directly from internet service provider (ISP) websites using residential addresses in each of the neighborhoods examined.

Anchor institutions should teach digital skills to low-income communities because they play a pivotal role in getting communities connected, said Senior Fellow at the Benton Institute for Broadband & Society John Horrigan. According to Horrigan, skills training within communities is critically important to teaching digital skills and literacy, which will contribute to bridging the digital divide.

Millions of dollars later, LinkNYC still hasn’t fixed the city’s stubborn digital divide or the privacy issues raised half a decade ago. LinkNYC, unveiled in 2014, was an ambitious plan to replace the city’s dated pay phones with “information kiosks” providing free public Wi-Fi, phone calls, device charging, and a tablet for access to city services, maps, and directions.

To help policymakers, leaders, and residents better understand the state's digital divide, the Community Development Network of Maryland has a new map that shows where gaps in digital equity are more (or less) severe throughout the state. The Maryland Digital Equity Index shows how digital inequity afflicts urban and rural parts of Maryland.

Nearly 450,000 residents in the state don't have adequate broadband, according to the Tennessee Department of Economic and Community Development. The office has been tracking the data for years and will roll out its own map in the fall of where Tennesseans lack access to high-speed internet of at least 100 Mbps downstream and 20 Mbps upstream. This measurement is new for the department, so new that the Federal Communication Commission doesn't have that measurement on their own maps, which they believe will show up in the next iteration of data in late 2022 to early 2023.

Verizon announced that select 5G Home and LTE Home Internet services are available for free to qualifying households through the new Verizon Forward Program.

Our analysis shows affordability as a driving factor around why some households continue to remain offline, confirming that the cost of service is an essential part of increasing Internet adoption. We asked households not using the Internet from home: “At what monthly price if any, would your household buy home Internet service?” Answers to the new question showed that the mean price offline households wanted to pay was approximately $10 per month, though it’s worth noting that three in four households gave $0 or “none” as their answer. Interestingly, households citing expense as their main

US Senators Tammy Baldwin (D-WI) and John Thune (R-SD) led a bipartisan group of colleagues in pushing Federal Communications Commission to take action to increase broadband speed requirements in its existing Universal Service Fund programs so that Americans, particularly in rural and underserved areas, have access to the download and upload speeds necessary to participate in telehealth, telework, and remote learning. The FCC is considering proposals to update two programs – the Alternative Connect American Cost Model (ACAM) and Connect America Fund Broadband Loop Support (CAF-BLS) – that h

Electric co-ops are stepping up to close the digital divide. An effort in Virginia has connected 30,000 rural residents to the internet through fiber since 2017 and plans to hook up another 200,000 in the next three to five years. The work is being driven by the Virginia, Maryland, and Delaware Association of Broadband Cooperatives, which was established to provide a “singular, unifying voice for cooperative broadband interests.” Co-operatives are not driven by profits.

The United States is committed to making further progress on ensuring all our citizens are connected and improving both the level and the quality of telecommunications. We are working to ensure that every American has access to affordable high-speed internet, to invest in resilient infrastructure and more secure networks, and to use technology that aligns with our values.