Platforms

Our working definition of a digital platform (with a hat tip to Harold Feld of Public Knowledge) is an online service that operates as a two-sided or multi-sided market with at least one side that is “open” to the mass market

Facebook punishes ThinkProgress after fact check by Weekly Standard

Facebook  gave a "false rating" to an article after the Weekly Standard, a conservative publication used by Facebook as a fact checker, claimed the article was incorrect. The article in question, published by ThinkProgress, was titled, "Brett Kavanaugh said he would kill Roe v.

Can Mark Zuckerberg Fix Facebook Before it Breaks Democracy?

Like it or not, Facebook CEO Mark Zuckerberg is a gatekeeper. The era when Facebook could learn by doing, and fix the mistakes later, is over. The costs are too high, and idealism is not a defense against negligence. In some sense, the “Mark Zuckerberg production”—as he called Facebook in its early years—has only just begun. Zuckerberg is not yet thirty-five, and the ambition with which he built his empire could well be directed toward shoring up his company, his country, and his name.

Top states say they haven’t been invited to the Justice Department's meeting about tech companies

Democratic attorneys general from key states said they have not yet been invited by the Justice Department to its upcoming review of tech companies, prompting criticism that the Trump administration's inquiry is a politically-charged attack on the tech industry. 

President Trump ditched net neutrality. Now he wants it back—for conservatives on social media

A Department of Justice spokesman said in a statement on Sept 5 that Attorney General Jeff Sessions plans to convene a meeting with state attorneys over concerns tech companies like Facebook and Twitter are “hurting competition and intentionally stifling the free exchange of ideas on their platforms.” The Trump Administration is unlikely to prove specific charges, but that’s not the point, said Alex Abdo, a senior staff attorney at Columbia University’s Knight First Amendment Institute.

Facebook and Google Feel Chill From Once-Friendly Washington

Washington officials once dazzled by the swashbuckling entrepreneurs of Silicon Valley are now openly questioning the freedom they’ve bestowed on Facebook, Twitter, and Google. Emboldened by a president who’s openly contemptuous of the companies -- despite his own reliance on Twitter -- and intelligence reports linking popular online sites to election interference, lawmakers from both parties grilled top tech executives this week about whether, and how, Washington should rein them in. 

Zuckerberg: Fixing Facebook’s Content Filters Will Take at Least 3 Years

Rebuilding Facebook’s content enforcement mechanisms to weed out harmful content could take 3 years or longer, said the company’s CEO Mark Zuckerberg. “The good news is we started this in 2017, so even though this work will extend through 2019, I do expect us to end this year on a significantly better trajectory than when we entered it,” he added. Zuckerberg said that he would reveal more about the company’s plans to fight abuse in the near future in a series of posts.

Sen Harris grilled Sheryl Sandberg about Facebook's struggle with hate speech

In one particularly revealing line of questioning during the Sept 5 Senate Intelligence Committee hearing, Sen Kamala Harris (D-CA) asked Facebook COO Sheryl Sandberg how Facebook makes money and whether the company’s hate-speech policies are truly aimed to protect vulnerable communities that are often the subject of prejudice and animus. Her point was that there’s a real question as to whether Facebook, a company whose first responsibility is to its shareholders, is adequately poised to address false news, hate speech, or any other harmful—and highly engaging—content that users generate.

A Platform for Political Theater

On September 5, 2018, lawmakers on Capitol Hill hosted two hearings with the heads of Facebook and Twitter. In the morning, Facebook COO Sheryl Sandberg and Twitter CEO Jack Dorsey testified before the Senate Select Committee on Intelligence at the hearing on Foreign Influence Operations’ Use of Social Media Platforms.

Twitter permanently bans Alex Jones and his 'Infowars' show

Twitter is permanently banning right-wing conspiracy theorist Alex Jones and his “Infowars” show for abusive behavior. Twitter said Sept 6 that Jones won't be allowed to create new accounts on Twitter or take over any existing ones. The company said Jones posted a video Sept 5 that violated the company's policy against “abusive behavior.” The video in question showed Jones shouting at and berating CNN journalist Oliver Darcy for some 10 minutes between two congressional hearings focused on social media.

Google leaves an empty chair at Senate hearing on internet companies

The United States Senate Committee on Intelligence convened on Sept 5 to review the practices of internet platform companies, especially as they relate to protecting against any further election interference. What was notable was who refused to participate: the alpha dog of the internet—Google. Instead of an open back-and-forth that would educate both the senators and the public, Google determined that written testimony from their general counsel was sufficient.