Platforms

Our working definition of a digital platform (with a hat tip to Harold Feld of Public Knowledge) is an online service that operates as a two-sided or multi-sided market with at least one side that is “open” to the mass market

A Regulator to Fit the Growing Regulatory Consensus

Public Knowledge supports the creation of a new regulatory agency dedicated to protecting consumers from the consequences (intended or unintended) of tech platforms. The creation of a new agency must be done carefully and with purpose. This agency must have a clear charge from Congress to analyze the entire diverse landscape of tech platforms, not just the dominant firms. The agency must be well stocked with experts in technology, markets, online communications and influence, community building, and the law, and should be empowered with clear rulemaking authority.

Millions of sensitive Facebook user records were left exposed on public web, security researchers say

More than 540 million Facebook records — including users’ comments, likes, account names and more — were left exposed on an Amazon cloud-computing server, researchers announced, marking the latest major privacy and security mishap to plague the social-networking giant. The trove is one of two data sets discovered to be in full public view by the security firm UpGuard, which also raised alarms with a second app developer that appears to have mishandled Facebook records including users’ interests and potentially their app passwords. Facebook said its policies prohibit app developers from “sto

Mark Zuckerberg’s call for internet rules only goes part way

Facebook CEO Mark Zuckerberg’s call for new rules for the Internet is a start. The four proposals he makes open the door to a meaningful discussion about the effects of internet capitalism. Now what is needed is a similar look at the issues underlying the market dislocations caused by a handful of internet companies. As significant as Zuckerberg’s proposals are, it is important to recognize they deal with the effects of internet commerce more than their causes: the business model of internet companies.

Facebook's FTC worries go beyond a massive fine

Facebook may be facing a multi-billion dollar fine from the Federal Trade Commission over its privacy practices, but it’s the possibility of mandated changes to its data-driven business model that could be much more threatening to the company and its bottom line. The agency could seek changes in company behavior as part of a negotiated settlement, including limiting the way it collects and handles user data — the lifeblood of Facebook's advertising-driven business.

The Mounting Federal Investigations Into Facebook

Facebook now faces investigations into its business practices from a variety of federal agencies. Officials have opened inquiries into possible civil and criminal violations of laws related to privacy, corporate governance and discrimination. Facebook has largely denied wrongdoing in each of the investigations and said it was cooperating with regulators and law enforcement. Here are the agencies looking into Facebook, and some of the issues involved.

The Internet needs new rules. Let’s start in these four areas.

I believe we need a more active role for governments and regulators. By updating the rules for the Internet, we can preserve what’s best about it — the freedom for people to express themselves and for entrepreneurs to build new things — while also protecting society from broader harms. From what I’ve learned, I believe we need new regulation in four areas: harmful content, election integrity, privacy and data portability.

Where to Draw the Line on Deplatforming

As a general principle, internet service providers aren’t supposed to erect barriers between the users they serve and the websites those users want to visit. They tend to observe this rule even in places like Australia and New Zealand that don’t have net neutrality policies that prevent ISPs from blocking access to websites. An exception tends to be when those takedowns come at the behest of law enforcement, perhaps out of concern for public safety. But the telecoms companies in New Zealand and Australia didn’t decide to kick websites offline in collaboration with law enforcement.

YouTube’s Product Chief on Online Radicalization and Algorithmic Rabbit Holes

A Q&A with Neal Mohan, YouTube’s chief product officer.

A Watchful Eye on Facebook’s Advertising Practices

Before the Department of Housing and Urban Development on March 28 announced that it has charged Facebook with violating the Fair Housing Act by enabling advertisers to engage in housing discrimination, Facebook said that it would change its ad-targeting methods to forbid discriminatory advertisements about housing, employment and credit opportunities. This plan, announced the week of March 18, is part of its settlement agreement with the civil rights groups that filed suits against the company over the past few years. The substantive terms are not radical.

Facebook tightens up rules for political advertisers

Advertisers will be required to provide verifiable public contact details before they can run political campaigns on Facebook, in the latest attempt by the social network to increase accountability for so-called dark adverts. The move is part of a raft of changes in the buildup to the European elections in May, when citizens from across the European Union will vote in new Members of the European Parliament. Facebook’s political advertising restrictions will launch in the EU27 on March 29, following partial rollouts in six countries including the UK, US and India.