Platforms

Frances Haugen, a former Facebook product manager, sat before a Senate subcommittee for more than three hours and described how the social media giant has prioritized its profits over public good. In her testimony, Haugen called on Congress to regulate Facebook and require more transparency from the company on its practices.

Facebook’s October 4 outages across its platforms and the company’s handling of it raise a far-reaching question: Should we simply rest content with a complete shutdown of service across four platforms, which underpin much of the planet’s economic and cultural interaction and one of which, WhatsApp, has become an essential and free substitute for phone calling and many other communications?

Reps Jan Schakowsky (D-IL) and Gus Bilirakis (R-FL), Chair and Ranking Member of the Consumer Protection and Commerce Subcommittee of the House Energy and Commerce Committee, introduced legislation to combat the online sale of stolen, counterfeit, and dangerous consumer products.

The Senate Commerce Committee's Subcommittee on Consumer Protection, Product Safety, and Data Security convened a hearing to hear from former Facebook employee Frances Haugen. Recent Wall Street Journal investigations have revealed troubling insights regarding how Instagram affects teenagers, how it handles children onto the platform, and other consumer protection matters related to Facebook. In prepared testimony, Haugen said:

The complaints filed with the Securities and Exchange Commission against Facebook by former employee Frances Haugen include "original evidence showing that Facebook ...

If the five companies using the most broadband bandwidth contribute more to the costs of providing it, they could help address the digital divide. Roslyn Layton, a vice president at Strand Consult, researched four rural broadband providers and found that 75 percent of downstream network traffic comes from five companies: Amazon Prime, Disney+/Hulu, Microsoft Xbox, Netflix and YouTube.

After the Senate’s session with Facebook global head of safety Antigone Davis on September 30, close observers think bipartisan outrage may finally be strong enough for Congress to crack down on Facebook and its peers. “Facebook has given lawmakers and regulators an invaluable political opening to begin restructuring how it can do business, in terms of research, advertising and data use,” said Jeff Chester, executive director of the nonprofit Center for Digital Democracy.

Sens Edward Markey (D-MA) and Richard Blumenthal (D-CT) and Rep Kathy Castor (D-FL) reintroduced the Kids Internet Design and Safety (KIDS) Act (S.2918) to stop online practices such as manipulative marketing, amplification of harmful content, and damaging design features, which threaten young people online.

South Korean Internet service provider SK Broadband (SK) has sued Netflix to pay for costs from increased network traffic and maintenance work because of a surge of viewers.