Universal Service Fund

To help Americans stay connected during the coronavirus COVID-19 pandemic, the Federal Communications Commission's Wireline Competition Bureau:

Living indoors to slow the spread of the novel coronavirus, millions of Americans are turning to the Internet to meet their most pressing needs. This massive shift online poses troubling barriers to the least digitally connected Americans. The disconnectedness may force individuals to make devastating decisions and undermine the fight against the coronavirus.

The past month has taught us that the internet is the one indispensable tool Americans have amidst this crisis. but at least 20 million American households are currently without home access to broadband internet, primarily because they can’t afford it. These are the families on the wrong side of the digital divide, the most vulnerable people in our society. Disproportionately they are older, poorer, and sicker than the “average” American. Congress should devise a long-term solution to our continuing digital divide, once and for all.

School districts are exploring ways to keep their homebound pupils connected to the classroom, even though many students don't have the internet service or devices they need to do assignments. Public-private partnerships are playing a central role. School districts don't have the budgets to pay for service or provide devices to families, so they're relying on nonprofits and private companies to fill the gaps.

America came face to face with the festering problem of digital inequality when most of the country responded to the coronavirus pandemic by shutting elementary and high schools that serve more than 50 million children.

As the virus that causes COVID-19 spreads, the nation’s K-12 schools and colleges have been forced to weigh health recommendations against the needs of students, many of whom are caught in the digital divide separating those who have Internet access and those who do not. About 15% of US households with school-age children lack high-speed Internet access, according to a Pew Research Center analysis of 2015 Census Bureau data.

Telecommunication Internet service providers have provided the Federal Communications Commission with a laundry list of coronavirus-related temporary deregulation, including waiving deadlines, suspending rules, and providing more funding, all to address the teleworking and telemedicine and distance-learning load of a homebound workforce and student population. In its letter to the FCC, USTeecom conceded it could be costly and said they would press Congress to appropriate the money. 

I welcome Congress’s response to the COVID-19 pandemic with a much-needed economic stimulus program that will help workers, consumers, health care providers, and businesses across America. It is a time for action, and the Federal Communications Commission must do more to advance its own “connectivity stimulus.” The coming weeks will lay bare the already cruel reality of the digital divide: tens of millions of Americans cannot access or cannot afford the broadband connections they need to telework, access medical information, and help young people learn when school is closed.

The Federal Communications Commission took a number of actions to assist Rural Health Care Program participants, including extending the Rural Health Care Program application window until June 30, 2020, among other administrative deadlines. March 26’s actions are part of the FCC’s ongoing efforts to ensure that hospitals and health care providers have the resources they need to effectively respond to the coronavirus pandemic and keep Americans connected to critical services.

Federal Communications Commission Chairman Ajit Pai released the following statement after the US Senate passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which includes $200 million for the agency to support telehealth and telemedicine services: