January 2012

New America Foundation
April 11, 2012
http://oti.newamerica.net/blogposts/2011/call_for_papersworks_in_progres...

As government services, political discourse and commerce expand online, policymakers and public interest organizations are promoting broadband “adoption” among people who are not currently using the Internet, or using it marginally. Yet there is little discussion of what “adoption” means or how it can be measured. For lack of a better indicator, agencies and researchers often use the metric of home subscription numbers, which tell us very little about the different modes or locations of access which may be more relevant for some populations, nor about the effects of adoption on new users and communities.

In the United States, the absence of meaningful metrics for adoption is becoming evident as two federal digital inclusion efforts -- the Broadband Technology Opportunities Program (BTOP) and Broadband Initiatives Program (BIP) -- enter their evaluation phases. As policymakers and advocates search for ways to document the effect of these programs, the design of meaningful metrics could have implications for the sustainability of broadband initiatives and the well-being of individuals and communities identified as possible beneficiaries.

A myriad of methodological and conceptual challenges arises around studies of broadband adoption:

  • The effects of adoption be diffuse, slow to appear, and interrelated with other factors, so it may be difficult to disaggregate them from other socioeconomic indicators, whereas policy directives have discrete funding periods and specific reporting requirements.
  • Because meaningful adoption is concerned with what people use the Internet for (not just whether they use it, or where, or for how long), it is difficult to gather information without raising concerns about privacy or overburdening users with data collection.
  • Adoption may lead to work, but not necessarily employment numbers; entrepreneurship and community involvement are positive outcomes that are difficult to document and measure (Boggs & Boggs, 1974; Alperovitz, 2011). The context of recession complicates attempts to measure discrete economic effects.
  • The drive toward adoption may presume a lack of access to technology where there is none. As demonstrated in Eubanks’s (2011) study of poor women in upstate New York, some communities targeted for digital “inclusion” policies are already overwhelmed by the ubiquity of technology. Some populations may not lack access, but rather the means to control the ways in which technology intersects with their lives.
  • Measuring home subscription rates does not account for other means of reliably accessing the Internet, including use of public facilities, a neighbor’s connection, or a mobile device; thus this metric fails to account fully for consumer preferences in the current market or the uneven regulatory framework applied to different modes of access (i.e., wired versus wireless).
  • Adoption may be understood on a continuum. As Dailey et al. (2010) have shown, the assumption that adoption means a home subscription does not consider contextual factors that might cause a home subscription to have less impact than broadband use in other, more public contexts.
  • Adoption has effects at many levels and scales. Home subscription rates show effects at a household scale, but fail to demonstrate how increased adoption affects a community or a city.
  • The lack of meaningful metrics means that data used for mapping adoption rates in cities may not reflect the settings and modes in which people actually adopt and access technology. As a result, master planning efforts which try to address shortcomings in infrastructure or allocation of services may be focused on areas which are not actually most in need of assistance.

In light of these challenges, the Open Technology Initiative at the New America Foundation is calling for proposals that address the question: “What is meaningful broadband adoption, and how can we measure it?” Authors of successful proposals will be invited for a day-long workshop at the New America Foundation in Washington, DC, to present and discuss answers to this question. The goal of the workshop is to bring together researchers from different disciplinary traditions to discuss challenges in defining broadband adoption and its effects, address issues of reliability and validity, and present innovative methods for studying adoption. We welcome proposals that reflect work-in-progress as well as completed studies. We are especially interested in proposals that review recent broadband adoption initiatives, including those outside of the United States.

Please submit your proposal here by January 31, 2012. Proposals should explicitly identify the methodological and/or conceptual innovation that you are developing or have developed, as well as presentation format (slides, video, map, paper, interactive workshop, etc.). Do not include any information in your proposal that would enable reviewers to identify you. Proposals will be blind-reviewed by a multidisciplinary panel of scholars. Please note: final acceptance is contingent upon submission of completed works or works in progress one week before the date of the workshop.

Schedule

Deadline for proposals: January 31, 2011

Confirmation of receipt: Week of February 5, 2012

Decision announced: March 2, 2012

Deadline for submission of completed work/work-in-progress: March 30, 2012

Workshop: April 11, 2012



Rep Paul Ryan joins opponents of piracy bill

Rep. Paul Ryan (R-WI), chairman of the House Budget Committee and a leading conservative lawmaker, slammed the Stop Online Piracy Act (SOPA), a controversial Internet piracy bill.

Administration decision on Internet gambling may force Congress's hand

A Justice Department memo last month that cleared the way for states to legalize online poker and lotteries makes it more important than ever for Congress to clear up the issue on a federal level, supporters of legislation say.

The Justice Department said the 1961 Wire Act, a federal law barring certain types of betting using wire communications, only applies to gambling on sporting events. The memo, which was written in September but not released until late last month, was crafted in response to questions from New York and Illinois about the legality of selling state lottery tickets online. Supporters of legalizing online poker cheered the ruling but said it may create confusion and encourage the creation of a patchwork of state Internet gambling rules. Congress passed legislation in 2006 aimed at barring online gambling in the United States by prohibiting financial institutions from processing payments for online bets. "I think that this ruling creates more confusion than clarity in the Internet gambling debate," SAID American Gaming Association President and CEO Frank Fahrenkopf.

Nielsen: TV Proliferates, Mobile Ads OK, If Apps Free

The latest Nielsen report says over one-third of U.S. television homes now have four TV sets.

In a report released in conjunction with the Consumer Electronics Show in Las Vegas, Nielsen says this means some 35.9 million homes -- out of 114.7 million overall homes -- have four or more television sets. Homes that have more than three TVs -- 28.3 million. Those who own more than two TVs number 32.7 million. This trend also is part of more advertising home and away. For example, Nielsen says when it comes to ads as part of apps on new digital mobile devices, 51% of consumers are OK with advertising on their devices -- if they can access content for free. The survey also says while free apps are preferred by mobile consumers, many take on a combination of both free and paid apps --- now averaging a total of 33 apps on their device.

Surprise! AT&T's network got very good

Dropped calls and spotty service, particularly for iPhone owners, made AT&T the most hated wireless carrier in America. Here's the surprise twist: widespread, under-the-radar improvements to the company's network have quietly helped AT&T move past its infamous struggles.

The nation's second-largest wireless carrier says it spent roughly $20 billion last year making 48,000 network enhancements across the country. That spending spree bought a 25% improvement in dropped-call performance on AT&T's 3G network, plus added capacity and faster speeds. In the process, the company turned on two new networks. They each offer significant improvements over AT&T's existing 3G network: one new network has speeds of up to four times faster than 3G, and the other brings a ten-fold improvement in speed.

Microsoft Reinvents Wi-Fi for White Spaces

Microsoft has developed a new kind of Wi-Fi network that performs at its top speed even in the face of interference.

It takes advantage of a new Wi-Fi standard that uses more of the electromagnetic spectrum, but also hops between the narrow bands of unused spectrum within television broadcast frequencies. Krishna Chintalapudi and his team at Microsoft Research have pioneered an approach, called Wi-Fi-NC, which makes efficient use of these white spaces at these speeds. Rather than using a conventional Wi-Fi radio, it uses an array of tiny, low-data rate transmitters and receivers. Each of these broadcast and receive via a different, narrow range of spectrum. Bundled together, they work just like a regular Wi-Fi radio, but can switch between white-space frequencies far more efficiently. That means the system is compatible with existing equipment.

"The entire reception and transmission logic could be reused from existing Wi-Fi implementations," says Chintalapudi. The team calls these transmitters and receivers "receiver-lets" and "transmitter-lets." Together, they make up what's known as a "compound radio."

Where is the Gipper?

[Commentary] Sometimes government reform is actually something else in disguise. I am wondering if that is the case with the recent criticism of Lifeline-Linkup, a program established by Congress and started under the Reagan administration to provide access to communications services for the poorest Americans.

Congress and the Federal Communications Commission have long acknowledged the societal and economic importance of communications: networks actually increase in value as more people connect. So does income, employability, access to healthcare, and access to emergency services. With technological change, Congress updated Lifeline-Linkup to include cellular service, and now provide persons below the poverty level a choice—just as higher income individuals have—regarding their devices and services. No one disputes that the program can be streamlined and improved; specifically, duplicate subsidies should be disallowed, eligibility enforced, and overall administration improved. Two industry leaders, Nexus and Tracfone, have come forward with self-regulatory and creative ways to solve many issues related to Lifeline-Linkup. One of these is a data-driven solution, paid for by the industry, to ensure only one subsidy per household. The FCC has an opportunity to adopt an industry-led, voluntary resolution which will be cost-saving because it is paid for by the companies themselves. It can certainly be implemented much more quickly than a burdensome bureaucratic government scheme. And most importantly, will it resolve the program’s problems.

While I would hope our policymakers govern with compassion, perhaps they should just look at the bottom line and realize that Lifeline/Linkup could actually assist in raising incomes and improving the economy. As President Reagan so eloquently stated: “(W)elfare’s purpose should be to eliminate, as far as possible, the need for its own existence.” Lifeline-Linkup is one of the few government programs which does precisely that.

More Wireless Broadband Is What Consumers Want, U.S. Needs to Close the Digital Divide

[Commentary] Susan Crawford is a heroine of mine. Not only is she a distinguished telecom policy scholar, she’s one of the very few who has focused on the digital divide. Her recent New York Times commentary “The New Digital Divide” accurately points out that the nation is at risk if we don’t close the disparate access to broadband along the lines of race and class. The Minority Media and Telecommunications Council (MMTC) has declared that broadband access, adoption, and informed use is the #1 civil rights issue in the digital age, and that without broadband a person living in the digital age is doomed to second class citizenship.

But what should be the remedies? How does a community implement school integration without bus rides that deprive children of sufficient sleep? Can healthcare be equalized without training physicians to be aware of their unconscious prejudices that translate into racially disparate treatment patterns? Can housing be desegregated without also planning for desegregation of the nearby schools and workplaces?

Equalizing access to broadband is a civil rights matter of the greatest importance. And, with the greatest respect, Professor Crawford takes us part of the way toward the answer – but not all the way there. Her analysis, while substantially correct, contains two errors.

  • First, she mistakenly identifies wireless as a big part of the problem of the digital divide when, actually, it’s much more a part of the solution.
  • And second, while she correctly recognizes that shared networks lead to lower prices and hence more affordability and higher rates of adoption, her argument comes several years too late.

Fact Sheet: Modernizing the Lifeline Program for Broadband

Here’s an outline of proposed changes to the Federal Communications Commission’s Lifeline program.

I. Proposed changes to eliminate waste, fraud, and abuse from and otherwise reform Lifeline will:

  • Establish clear goals and metrics to measure performance towards those goals;
  • Create a National Lifeline Accountability Database to prevent multiple carriers from receiving support for the same subscriber;
  • Set a budget for Lifeline, while acknowledging that the size of the program should fluctuate as the economy improves or worsens and the Lifeline-eligible population shrinks or grows.
  • Establish national eligibility criteria to ensure access to Lifeline service for all low-income consumers who meet federal standards for participation in the program, with the recognition of the unique circumstances facing Tribal communities. States would be permitted to add to these criteria.
  • Conduct independent audits every two years on every carrier that receives more than a specified annual amount of support from the program.

II. Reforms will start the process of modernizing Lifeline from telephone service to supporting broadband:
Broadband has gone from being a luxury to a necessity for Americans, including to look for and find a job and access education and healthcare services. Proposed modernization of Lifeline will:

  • Establish a Broadband Adoption Pilot Program using savings from other reforms to test and determine how Lifeline can best be used to increase broadband adoption among Lifeline-eligible consumers. Starting this year, the program will solicit applications from broadband providers and will select a number of projects to fund. Lifeline will help reduce the monthly cost of broadband service, but applicants will be expected to help address other challenges to broadband adoption, including the cost of devices and digital literacy.
  • Increase digital literacy training at libraries and schools. A Further Notice of Proposed Rulemaking will seek comment on using savings from USF reforms to increase digital literacy training at libraries and schools, a key step in increasing broadband adoption.
  • Build on FCC efforts to close the broadband adoption gap and address digital literacy, including the Connect-to-Compete initiative, which enlists government, non-profit, and private sector leaders to address broadband adoption barriers through digital literacy training and low-cost broadband availability.

FCC’s Genachowski proposes broadband reform

Federal Communications Chairman Julius Genachowski outlined a draft proposal that would reform the commission’s Lifeline program to include provisions to encourage broadband adoption.

The program, currently aimed at providing affordable telephone service to low-income Americans, is supported by the Universal Service Fund. “The program is outdated, focused on phone service when high-speed Internet has become our vital communications platform,” he said. To address accountability and efficiency issues, Chairman Genachowski said, the draft proposal creates a national database of Lifeline users to prevent duplicative billing. It also sets a budget for Lifeline aimed at connecting eligible consumers while staying within budget, and requires that participating companies be subject to independent audits every two years. He said that FCC staff estimate the reforms will save the fund $2 billion over the next two years. The chairman said the FCC would work with existing broadband adoption programs to establish its own pilot program using savings from its budget reforms. It will also look at how to use Lifeline to encourage adoption among those consumers.